SAINT LAURENT - Client Advisor & Store Admin - Selfridges
Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
SOC 7111 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely here. Check the occupation eligibility rules and confirm with the employer.
This could also be SOC 4159 (Other administrative occupations not elsewhere classified., 50% of time is store admin, which could be admin n.e.c.). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Summary
ABOUT SAINT LAURENT
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewellery, scarves, ties and eyewear.
Job Description
ROLE
As Client Advisor & Store Administrator, you will play a key role in balancing both front-of-house and back-of-house responsibilities, dedicating approximately 50% of your time to store administration and 50% to client advisory. You will be supporting back-office operations and setting best practices across the stores. From managing client after-sales to overseeing administrative processes, your role is essential in creating an efficient store environment and delivering a seamless, high-quality client experience. By combining operational excellence with a strong client-centric approach, you contribute to a seamless store environment, ensuring both business efficiency and the highest standards of service in line with the Saint Laurent brand.
CLIENT ADVISOR
Provide an outstanding client and after-sale service to all visitors and clients
Show passion in connecting and reconnecting with clients, putting them at the centre, identifying their needs and anticipating their future requests waiting for
Cultivate a robust client portfolio to secure a proactive and growing business
Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
Know how to create personalised, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
Show a transparent and genuine attitude with the client and create a unique connection with them
Communicate in a professional and authentic way, with clients and colleagues
Effectively use all the available tools to optimize business opportunities
Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
Adhere to all company policies and operational procedures and follow them
STORE ADMIN
Ensure thorough aftersales tickets /liaise with the front of house teams to deliver best in class client experience
Oversee the full sales process, including pre- and post-sale procedures, shipments, and transfers
Provide exceptional customer and after-sales service, including management of product repairs and aftercare processes
Build and maintain strong relationships with clients, team members, and store leadership.
Support in end-of-day reconciliations
Support the Store Director with ad-hoc administrative projects
PROFILE
At least 4-6 successful years of experience in a retail and/or back-office environment
High attention to detail, priority management and organizational skills
Excellent interpersonal skills
At ease with using tools and applications, learns fast with new technologies
Motivation to work in a fast-paced environment, able to multitask & prioritize
Proactive, enthusiastic, & with a problem-solving attitude
Have personal taste and passion for the fashion culture, like to create personalized looks
Have a natural business mindset and an entrepreneurial spirit
Adaptable, responsive and team orientated
Highly competent using Word and Excel
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates
Job Type
Regular
Start Date
2026-09-30
Schedule
Full time
Organization
Yves Saint Laurent UK Ltd
This description is the source posting as it read when we added it. We are not affiliated with Saint Laurent, so check their own site for the current details.
Where this offer sits in the market
SOC 7111 · UK · ONS ASHE 2025 · ~245k in sampleSimilar sponsored roles
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Does this job guarantee visa sponsorship?
Not necessarily. Saint Laurent holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.