IT Support Engineer
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 3132 (87% match) is an eligible occupation, with a going rate of £41,700, and BMG Rights Management Services (UK) Limited is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
About the role
Location: Hams Hall, Birmingham
Salary: up to £31,745.00 per annum
Hours :Monday–Friday | 40 Hours per Week
Are you a hands-on IT professional who enjoys solving technical challenges and delivering exceptional customer support?
At Arvato, we’re looking for an experienced IT Support Engineer to join our IT team at our Corby site. This is an exciting opportunity to play a key role in maintaining our IT infrastructure while providing first-class support to colleagues across the business.
What you’ll be doing:
- Acting as the first point of contact for IT support via our ITSM system.
- Troubleshooting hardware, software, network and user account issues.
- Building and deploying laptops and desktops using Modern Workplace technologies.
- Installing, configuring and maintaining IT hardware, software and telecommunications equipment.
- Managing Active Directory user accounts, permissions and Group Policy.
- Supporting Microsoft Intune, Defender for Endpoint and Microsoft 365 environments.
- Performing server maintenance, backups and ensuring system security.
- Maintaining IT documentation and standard operating procedures.
- Working closely with third-party suppliers to resolve technical issues.
- Identifying opportunities to improve IT processes and the end-user experience.
- Previous experience in an IT Support Engineer, Desktop Support or Systems Administrator role.
- Strong knowledge of Windows Server, Active Directory and Group Policy.
- Experience with Microsoft Intune, Microsoft Defender and Modern Workplace technologies.
- Good understanding of networking principles including TCP/IP, DNS, DHCP and VPNs.
- Experience supporting PCs, servers, printers and peripheral devices.
- Excellent troubleshooting and problem-solving skills.
• 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
• Pension contribution
• A life assurance policy that pays out 4 x Salary
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you
• Employee Discount Scheme through Benefit Hub
• Free Parking
This description is the source posting as it read when we added it. We are not affiliated with BMG Rights Management Services (UK) Limited, so check their own site for the current details.
Where this offer sits in the market
SOC 3132 · UK · ONS ASHE 2025 · ~158k in sampleSimilar sponsored roles
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About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. BMG Rights Management Services (UK) Limited holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3132 going rate of £41,700. New-entrant and shortage discounts can lower it.