Senior Payments Specialist
Added 1 Sept · still live
Not disclosed
Salary
Not disclosed by employer
£75,100
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 1131 (75% match) is an eligible occupation, with a going rate of £75,100, and IG Group is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 4129 (Financial administrative occupations not elsewhere classified., Payments officer/clerk index entry; core payment process administration) or SOC 2440 (Business and financial project management professionals, Operational risk and control management focus). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Job Title
Senior Payments Specialist
Job Description
So, who are we?
IG has been at the centre of retail trading and investment since 1974, when we helped create the market for financial spread betting. Today, we're a FTSE100 fintech operating across five continents, serving over 700,000 clients and handling billions in transactions - built on decades of scale, trust and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that’s rare in established businesses.
The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next.
Join us at IG – the future gets built here.
Your role in the Team’s Success
We are hiring a 12 month FTC on a full time basis, Hybrid in London.
This Senior Payments Specialist will be a senior individual contributor within the Payment Operations team, responsible for maintaining and improving payment processes, supporting audits and control assurance, and managing the performance metrics that measure operational health across payment operations.
The role combines deep payments subject matter expertise with a continuous-improvement mindset, ensuring payment journeys are accurate, efficient, well controlled and compliant, while acting as a trusted point of reference for colleagues across operations, technology, product, customer experience and risk.
What You’ll Do
Process ownership, maintenance and improvement
Senior Payments Specialist
Job Description
So, who are we?
IG has been at the centre of retail trading and investment since 1974, when we helped create the market for financial spread betting. Today, we're a FTSE100 fintech operating across five continents, serving over 700,000 clients and handling billions in transactions - built on decades of scale, trust and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that’s rare in established businesses.
The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next.
Join us at IG – the future gets built here.
Your role in the Team’s Success
We are hiring a 12 month FTC on a full time basis, Hybrid in London.
This Senior Payments Specialist will be a senior individual contributor within the Payment Operations team, responsible for maintaining and improving payment processes, supporting audits and control assurance, and managing the performance metrics that measure operational health across payment operations.
The role combines deep payments subject matter expertise with a continuous-improvement mindset, ensuring payment journeys are accurate, efficient, well controlled and compliant, while acting as a trusted point of reference for colleagues across operations, technology, product, customer experience and risk.
What You’ll Do
Process ownership, maintenance and improvement
- Maintain, document and continuously improve core payment processes across deposits, withdrawals, reconciliations, client verification and payment investigations.
- Identify inefficiencies, bottlenecks and points of client friction, and design and implement process improvements.
- Support internal and external audits, assurance reviews and regulatory examinations, including preparing evidence, walkthroughs and control documentation.
- Own and operate key payment operations controls, and design and implement control enhancements arising from audit and risk findings.
- Ensure processes remain compliant with applicable regulatory, financial crime and internal policy requirements.
- Contribute to risk assessments and maintain a clear, well-evidenced control environment.
- Define, track and report on key performance indicators and service levels across payment operations, such as processing times, success and failure rates, backlog levels, reconciliation breaks, cost per transaction and fraud losses.
- Build and maintain dashboards and management information that give clear visibility of operational performance.
- Analyse performance trends, identify areas of underperformance or emerging risk, and drive corrective action with the relevant teams.
- Provide regular, accurate performance reporting to operational leadership and wider stakeholders.
- Monitor payment activity for fraud indicators and operational risk, and help strengthen preventative controls.
- Conduct quality and control reviews, ensuring transactions are processed accurately and in line with policy.
- Investigate operational incidents and errors, identify root causes and implement preventative measures.
Automation and transformation
- Identify and progress opportunities to automate manual activity and increase straight-through processing.
- Partner with technology and product teams on tooling, self-service and system improvements that improve efficiency and client outcomes.
- Work closely with customer experience, product, technology, finance, compliance, fraud and regional operations teams.
- Act as the operational point of contact for payment-related projects and initiatives.
- Translate operational needs into practical, well-controlled solutions.
- Substantial experience in payment operations within financial services or a comparable regulated environment.
- Strong knowledge of payment processes across deposits, withdrawals, reconciliations, verification and investigations.
- Demonstrable experience supporting audits and owning or remediating operational controls.
- Proven ability to define and manage performance metrics, with strong analytical and data skills and confidence working with reporting and business-intelligence tools.
- Track record of process improvement and, ideally, automation or transformation delivery.
- Excellent stakeholder management and communication skills across technical and non-technical audiences.
- Methodical, detail-focused and able to balance business-as-usual delivery with change and improvement.
- Payment processes are well documented, efficient and continuously improving.
- Audits and control reviews are well supported, with findings remediated on time.
- Operational performance is clearly measured, reported and improving against agreed metrics.
- Fraud and operational risk are effectively controlled.
- Manual effort is reduced through automation and better tooling.
How We Work
We think like a start-up, but we deliver like a FTSE 100 — so the bar is high, and we won't pretend otherwise. We work hybrid, which means three days in the office.
Own the ambiguity: You'll work through it without a playbook, and get real ownership over how you solve it — excellence isn't optional here, it's the standard you hold yourself to.
Question everything: Curiosity is our currency — question what exists, and you'll have the platform to define what comes next.
Deliver at pace: The pace is real, but so is the momentum: deliver at speed, unpick hard problems, and help define the future of fintech.
Raise the bar: Take your craft seriously, and you'll be surrounded by people who take theirs just as seriously — that's the legacy you're building on, and adding to.
The perks
It really is more than a job. We’ll recognise your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on.
Join us for this exciting journey.
APPLY NOW!
Number of openings
1
We think like a start-up, but we deliver like a FTSE 100 — so the bar is high, and we won't pretend otherwise. We work hybrid, which means three days in the office.
Own the ambiguity: You'll work through it without a playbook, and get real ownership over how you solve it — excellence isn't optional here, it's the standard you hold yourself to.
Question everything: Curiosity is our currency — question what exists, and you'll have the platform to define what comes next.
Deliver at pace: The pace is real, but so is the momentum: deliver at speed, unpick hard problems, and help define the future of fintech.
Raise the bar: Take your craft seriously, and you'll be surrounded by people who take theirs just as seriously — that's the legacy you're building on, and adding to.
The perks
It really is more than a job. We’ll recognise your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on.
- Competitive salary
- Flexible Benefits Package on top of your salary (12%)
- Private medical cover for you and your family
- Life insurance
- Contribution to gym memberships
- 25 Days holiday, with 1 additional day off to celebrate your Birthday & 2 additional days off a year for voluntary work (28 in total)
- The option to buy or sell holiday days
- Unlimited access to the LinkedIn Learning Platform
- A comprehensive global and local onboarding process
- Employee-led LGBTQ+, Women’s, Black and Parents & Carers networks with an annual budget for organising events & projects that foster an open, diverse and inclusive culture
- Option to participate and create ESG initiatives based on IG Brighter Future Fund
- Enhanced primary (maternity), secondary (paternity), and shared parental pay and leave, as well as a range of support and benefits for parents
- Study package to support completion of the CGI qualification (if part qualified).
Join us for this exciting journey.
APPLY NOW!
Number of openings
1
This description is the source posting as it read when we added it. We are not affiliated with IG Group, so check their own site for the current details.
Where this offer sits in the market
SOC 1131 · UK · ONS ASHE 2025 · ~395k in sampleP25 £51kP75 £116k
£37kmedian £76kgoing rate £75k£167k
Similar sponsored roles
See all UK visa jobs- City Of London, England, United Kingdom9 Sept
Senior Treasury Manager
MICHAEL PAGE INTERNATIONAL RECRUITMENT LIMITED · City Of London, England, United Kingdom
- City Of London, England, United Kingdom8 Sept
Register Your Interest - Graduate Opportunities - September 2027
BUZZACOTT LLP · City Of London, England, United Kingdom
- City Of London, England, United Kingdom8 Sept
Register Your Interest - School-Leaver Opportunities - September 2027
BUZZACOTT LLP · City Of London, England, United Kingdom
- City Of London, England, United Kingdom7 Sept
VP Capital Solutions (Securitized Products)
MICHAEL PAGE INTERNATIONAL RECRUITMENT LIMITED · City Of London, England, United Kingdom
- City Of London, England, United Kingdom3 Sept
Senior Manager, Finance Business Partner
London Stock Exchange Group plc · City Of London, England, United Kingdom
- City Of London, England, United Kingdom2 Sept
Finance Operations Senior Manager
High Finance (UK) Limited · City Of London, England, United Kingdom
About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. IG Group holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 1131 going rate of £75,100. New-entrant and shortage discounts can lower it.