Senior Service Designer
Added 11 Sept · still live
Not disclosed
Salary
Not disclosed by employer
£54,900
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 2133 (85% match) is an eligible occupation, with a going rate of £54,900, and Department for Work and Pensions (DWP) is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 2132 (IT managers, Senior title could imply managing a design team). We read the code off the advert, so it is our best guess, not the employer's.
About the role
This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle Upon Tyne, Sheffield or Glasgow.
Please find further information on the Corporate hub locations here.
Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027.
For candidates requesting to work in Sheffield King’s Court, please note these roles will initially be based at King’s Court and then move to 1 West Bar by early 2028.
For candidates requesting to work in Glasgow Northgate, please note these roles will initially be based at Glasgow Northgate and will then move to Glasgow Atlantic Quay by September 2027.
Job Summary
Are you passionate about designing services that support millions across the UK?
Interested in driving some of the country’s most significant transformational changes?
If so, this could be the role for you.
At DWP Digital & Transformation, we offer meaningful careers for those who want to use their skills to improve lives. As part of the UK’s largest government department, we support over 22 million people each day, from helping them find work to supporting them through some of life’s most difficult moments.
We're looking for Senior Service Designers to join us and help shape the future of DWP services. You’ll work with design teams and stakeholders to explore problems, test ideas and deliver better outcomes for users.
This is more than a design role; it’s a chance to enable others to design better services too. You’ll collaborate with policy, product, delivery, and operational teams to align goals, clarify problems, and ultimately create services that are inclusive, resilient, and responsive to change.
You’ll be part of a supportive and growing Service Design community that values openness, learning, and practical problem-solving.
We are recruiting multiple roles. If successful, you could be placed in one of the following areas:
Health and Disability focuses on providing simple, responsive services and making timely, accurate and understandable decisions that help people get the support they need.
Working Age Services - Benefit Administration. WAS Benefit Administration is responsible for the ongoing development and modernisation of all employment-related benefits, including Universal Credit. Their responsibility is for both agent and claimant service delivery and the future strategic direction of these benefit lines.
Debt Management is responsible for recovering debt owed to the Department that has arisen through benefit payments. Its focus is to deliver services that balance effective debt recovery with an understanding of, and responsiveness to, the differing circumstances of citizens, ensuring repayments are fair and sustainable.
Digital Payment Services underpins the UK’s largest payment operation, working with government and industry partners to modernise payment services through digitally-enabled design.
Digital Channels sits within the wider Customer Contact, Fraud, Error and Debt (CCFED) directorate, whose focus is on enterprise services. Digital Channels owns the strategy, design, delivery, optimisation and performance of customer and agent-facing digital channels, including DWP's GOV.UK content, self-serve customer account and GOV.UK App, telephony and postal routes.
Job Description
Please find further information on the Corporate hub locations here.
Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027.
For candidates requesting to work in Sheffield King’s Court, please note these roles will initially be based at King’s Court and then move to 1 West Bar by early 2028.
For candidates requesting to work in Glasgow Northgate, please note these roles will initially be based at Glasgow Northgate and will then move to Glasgow Atlantic Quay by September 2027.
Job Summary
Are you passionate about designing services that support millions across the UK?
Interested in driving some of the country’s most significant transformational changes?
If so, this could be the role for you.
At DWP Digital & Transformation, we offer meaningful careers for those who want to use their skills to improve lives. As part of the UK’s largest government department, we support over 22 million people each day, from helping them find work to supporting them through some of life’s most difficult moments.
We're looking for Senior Service Designers to join us and help shape the future of DWP services. You’ll work with design teams and stakeholders to explore problems, test ideas and deliver better outcomes for users.
This is more than a design role; it’s a chance to enable others to design better services too. You’ll collaborate with policy, product, delivery, and operational teams to align goals, clarify problems, and ultimately create services that are inclusive, resilient, and responsive to change.
You’ll be part of a supportive and growing Service Design community that values openness, learning, and practical problem-solving.
We are recruiting multiple roles. If successful, you could be placed in one of the following areas:
Health and Disability focuses on providing simple, responsive services and making timely, accurate and understandable decisions that help people get the support they need.
Working Age Services - Benefit Administration. WAS Benefit Administration is responsible for the ongoing development and modernisation of all employment-related benefits, including Universal Credit. Their responsibility is for both agent and claimant service delivery and the future strategic direction of these benefit lines.
Debt Management is responsible for recovering debt owed to the Department that has arisen through benefit payments. Its focus is to deliver services that balance effective debt recovery with an understanding of, and responsiveness to, the differing circumstances of citizens, ensuring repayments are fair and sustainable.
Digital Payment Services underpins the UK’s largest payment operation, working with government and industry partners to modernise payment services through digitally-enabled design.
Digital Channels sits within the wider Customer Contact, Fraud, Error and Debt (CCFED) directorate, whose focus is on enterprise services. Digital Channels owns the strategy, design, delivery, optimisation and performance of customer and agent-facing digital channels, including DWP's GOV.UK content, self-serve customer account and GOV.UK App, telephony and postal routes.
Job Description
As a Senior Service Designer, you will:
- Drive awareness of service performance and improvement opportunities to improve service outcomes and solve complex problems.
- Use user needs, business and policy goals, and use storytelling and visualisations to articulate whole services; end-to-end, front-to-back, and across business areas or departments.
- Share your knowledge of service design in practice to advocate for user-centred ways of working. Establish and maintain service design workflows, including guidance, tools and patterns, to support your teams' outcomes.
- Lead communication with stakeholders at varying levels of seniority and facilitate conversations, collaboration and consensus that support the team strategy, drive decision-making and achieve outcomes across teams and business areas.
- Be capable of leading small multi-disciplinary teams to establish service design methods, lead workshops and use design patterns to support strategy and decision-making across the team or business area.
- Support the DWP service design community by contributing to meet-ups to create connections and share work openly, actively supporting and mentoring team members, promoting the capability of service design in and beyond the department, and participating in recruitment activities.
- Drive awareness of service performance and improvement opportunities to improve service outcomes and solve complex problems.
- Use user needs, business and policy goals, and use storytelling and visualisations to articulate whole services; end-to-end, front-to-back, and across business areas or departments.
- Share your knowledge of service design in practice to advocate for user-centred ways of working. Establish and maintain service design workflows, including guidance, tools and patterns, to support your teams' outcomes.
- Lead communication with stakeholders at varying levels of seniority and facilitate conversations, collaboration and consensus that support the team strategy, drive decision-making and achieve outcomes across teams and business areas.
When Giving Details In Your Employment History And Personal Statement You Should Highlight Your Experience In Line With Essential Criteria Below
- Lead Criterion: Have substantial experience of designing end-to-end, front-to-back services which solve complex problems.
- Demonstrate the use of best-practice methodology and evidence-based design expertise to develop services that meet user and colleague needs as well as organisational objectives.
- Be comfortable communicating with a range of colleagues and influencing stakeholders at multiple levels of seniority on the value of service design, your approaches and design decisions.
- Create and maintain a positive working environment that enables collaboration within your teams, the wider organisation and the service design community.
Alongside your salary of £57,946, Department for Work and Pensions contributes £16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
We also have a broad benefits package built around your work-life balance which includes:
- Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
- Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.
If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.
If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.
Salary Information
Pay for this role is from £57,946 to £68,205.
Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.
Existing Civil Servants who secure a new role on lateral transfer will maintain their current substantive salary.
Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater.
Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
Stage 1: Application
Your Application Will Consist Of Three Parts
The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria.
You will be provided with one combined overall assessment score for both your CV and Personal Statement.
An initial sift will be conducted using the lead criterion stated above. Candidates who pass the initial sift will progress to a full sift.
For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.
Important Information
If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria
- A Personal Details application form.
- Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria.
- Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification.
The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria.
You will be provided with one combined overall assessment score for both your CV and Personal Statement.
An initial sift will be conducted using the lead criterion stated above. Candidates who pass the initial sift will progress to a full sift.
For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.
Important Information
- You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.
- Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
- If your employment history/personal statement contains any personal details your application will be withdrawn.
If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria
.
You will be asked to deliver a 10 minute presentation on a specific topic. Further details will be provided to candidates invited to interview.
Interviews will take place from Late October 2026. Interview dates to be confirmed.
Questions in Advance
To help you prepare and settle into the interview you will be sent the interview questions in advance of the interview, at least 5 days prior to your interview. These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience and abilities. Candidates may be asked further probing questions if their response is deemed to require further information to determine suitability for the role.
Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance.
Other Information
If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.
Following interview, successful candidates will be placed on a single merit list. Roles will be allocated in strict merit order, considering your location preferences and the number of vacancies available in each location.
For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.
Further Information
You will be asked to deliver a 10 minute presentation on a specific topic. Further details will be provided to candidates invited to interview.
Interviews will take place from Late October 2026. Interview dates to be confirmed.
Questions in Advance
To help you prepare and settle into the interview you will be sent the interview questions in advance of the interview, at least 5 days prior to your interview. These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience and abilities. Candidates may be asked further probing questions if their response is deemed to require further information to determine suitability for the role.
Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance.
Other Information
If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.
Following interview, successful candidates will be placed on a single merit list. Roles will be allocated in strict merit order, considering your location preferences and the number of vacancies available in each location.
For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.
Further Information
At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
Find out more about working for DWP on the DWP Careers Hub.
Reserve List
A reserve list may be held for a period of 6 months from which further appointments can be made.
If you are placed on a reserve list but we cannot immediately offer you a post, please note:
If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.
Reasonable Adjustments
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Integrity, plagiarism and Civil Service Principles
Find out more about working for DWP on the DWP Careers Hub.
Reserve List
A reserve list may be held for a period of 6 months from which further appointments can be made.
If you are placed on a reserve list but we cannot immediately offer you a post, please note:
- If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health).
- If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.
If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.
Reasonable Adjustments
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Integrity, plagiarism and Civil Service Principles
The Civil Service values honesty and integrity and expects all candidates to abide by these principles.
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.
Examples Of Plagiarism Can Include
To process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If successful and transferring from another Government Department, a criminal record check will be carried out.
Important
New entrants are expected to join on the minimum of the pay band.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.
Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP’s Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.
Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.
Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.
For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page.
Feedback
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.
Examples Of Plagiarism Can Include
- Presenting the work, ideas and experience of others as your own
- Copying content or answers from an online or published source that is not your own
To process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If successful and transferring from another Government Department, a criminal record check will be carried out.
Important
New entrants are expected to join on the minimum of the pay band.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.
Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP’s Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.
Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.
Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.
For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition,
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition,
as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
- Name : Oliver Canham
- Email : Oliver.Canham1@dwp.gov.uk
- Email : digitalrecruitment.grs@cabinetoffice.gov.uk
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.
This description is the source posting as it read when we added it. We are not affiliated with Department for Work and Pensions (DWP), so check their own site for the current details.
Where this offer sits in the market
SOC 2133 · UK · ONS ASHE 2025 · ~163k in sampleP25 £46kP75 £82k
£36kmedian £60kgoing rate £55k£100k
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at Department for Work and Pensions (DWP)About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Department for Work and Pensions (DWP) holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2133 going rate of £54,900. New-entrant and shortage discounts can lower it.