Strategy & Operations / Program Manager – EMEA Supply Acquisition

Strategy & Operations / Program Manager – EMEA Supply Acquisition

Global Hospitality & Experiences Platform

Location: London, hybrid

Contract: 12 months

Pay: £30.14 per hour PAYE

We’re recruiting a Strategy & Operations / Program Manager to support the EMEA Supply Acquisition team of a globally recognised hospitality and technology platform.

This role will help drive growth across an innovative Experiences business, working closely with acquisition teams and City Leads across London, Paris, Rome and Milan. You’ll also partner with teams across Brand Partnerships, Marketing, Social, Legal, Finance and Operations.

This is not a pure project management role. The client is looking for someone with a strong strategy and operations mindset — someone who can bring structure to ambiguous work, improve workflows, build scalable processes and help teams operate more effectively across markets.

Key Responsibilities

• Support strategic operations across EMEA Supply Acquisition.
• Partner with City Leads across London, Paris, Rome and Milan.
• Turn loosely defined growth opportunities into clear workstreams, operating rhythms and delivery plans.
• Build scalable processes, trackers, workflows and reporting structures.
• Coordinate cross-functional activity across Acquisition, Brand Partnerships, Marketing, Social, Legal, Finance and Operations.
• Identify blockers, risks, dependencies and process gaps, then drive resolution.
• Support partner acquisition, onboarding, launch readiness and post-launch review.
• Prepare concise updates, insights and recommendations for senior stakeholders.
• Use data, feedback and operational insight to improve prioritisation and execution.
• Bring calm structure to fast-moving, sometimes chaotic environments.

About You

• Experience in Strategy & Operations, Business Operations, Partner Operations, Growth Operations, Marketplace Operations, Program Management or similar.
• Strong experience in tech, marketplace, hospitality, travel, ecommerce, consumer platforms or high-growth environments.
• Able to create structure where processes are unclear or still evolving.
• Comfortable influencing cross-functional teams without direct authority.
• Strong stakeholder management skills.
• Experience supporting growth, acquisition, partner onboarding, launch operations or regional market activity.
• Confident using data, trackers, dashboards or reporting to improve decision-making.
• Experience working with Brand Partnerships, Marketing, Social, Legal, Finance or Operations teams would be highly valuable.
• Excellent communication, organisation and problem-solving skills.

Ideal Background

This role would suit someone with experience in:

• Strategy & Operations
• Business Operations
• Partner / Marketplace Operations
• Growth Operations
• Supply Acquisition or Partner Acquisition
• Brand Partnerships Operations
• GTM Operations
• Commercial Operations
• Cross-functional programme delivery within tech or consumer brands