Technical Contracts Manager
Not disclosed
Salary
Not disclosed by employer
£51,900
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 2127 (80% match) is an eligible occupation, with a going rate of £51,900, and LoweConex is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 1121 (Production managers and directors in manufacturing, Manages customer contracts and coordinates technical teams operationally) or SOC 2139 (Information technology professionals not elsewhere classified., Technical account manager index entry and platform focus). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Technical Contract Manager
As climate change forces the world to change priorities, we’ve changed ours.
LoweConex, a division of Lowe Corporation, is a patented, award-winning, cloud-based Centralised Data Platform offering innovative energy management techniques and cutting-edge automation protocols. Our technology is helping our customers reduce their environmental impact and meet energy reduction and carbon emission targets ahead of schedule.
Position Summary
We are seeking an experienced and commercially focused Technical Contract Manager to manage a portfolio of customers across HVAC, Refrigeration, BMS and remote monitoring services delivered through the ConexOS platform. This role combines technical expertise, customer relationship management, service delivery governance and operational leadership.
Key Responsibilities:
- Manage a portfolio of customer contracts and ensure KPI and SLA achievement.
- Lead customer service reviews and performance reporting.
- Translate customer challenges into practical ConexOS solutions and rule enhancements.
- Oversee incident management, escalations and customer communications.
- Support contract profitability, budgeting and resource forecasting.
- Drive continuous improvement and operational transformation initiatives.
- Coordinate technical teams to deliver customer outcomes.
- Maintain customer documentation and knowledge articles.
- Using technical knowledge and expertise support all operational teams with technical input.
Required Skills & Experience:
- Strong knowledge of HVAC and Refrigeration systems.
- Understanding of retail refrigeration operations.
- Refrigeration control system knowledge including pack and case controllers.
- Understanding of BMS architecture, controllers, sensors and IoT devices.
Key Success Measures:
- Customer KPI and SLA achievement.
- Customer satisfaction and retention.
- Improved customer adoption of ConexOS services.
- Reduction in recurring incidents and operational issues.
- Successful delivery of service reviews and improvement plans.
- Contract profitability and operational efficiency.
Lowe is an equal opportunity employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria.
This description is the source posting as it read when we added it. We are not affiliated with LoweConex, so check their own site for the current details.
Where this offer sits in the market
SOC 2127 · UK · ONS ASHE 2025 · ~62k in sampleSimilar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at LoweConexAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. LoweConex holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2127 going rate of £51,900. New-entrant and shortage discounts can lower it.