Warehouse Operative and Customer Service Support
Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
SOC 9252 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely here. Check the occupation eligibility rules and confirm with the employer.
This could also be SOC 4133 (Stock control clerks and assistants, Stock control, batch records and inventory administration are substantial duties) or SOC 7219 (Customer service occupations not elsewhere classified., Customer order processing and query resolution form part of the role). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Location: Toomebridge, Co Antrim, Northern Ireland - This is an onsite position.
Package includes: Salary £27,000 a year, plus pension contributions matched up to 10% and access to flexible benefits that support your development, wellbeing and everyday life.
Our Trident MicroNutri team is looking for a Warehouse Operative and Customer Service Support colleague to join their growing operation in Toomebridge. In this varied role, you'll play a key part in managing stock movements across the UK and Ireland, maintaining high standards of quality and safety, and supporting customers with their orders and queries. This is a fantastic opportunity to join a collaborative team within AB Agri and develop your skills across warehousing, logistics and customer service.
What You'll Be Doing
- Receiving inbound deliveries, checking products against delivery documentation, recording batch information and storing stock in designated warehouse locations.
- Carrying out stock control activities, ensuring accurate stock rotation, traceability and inventory management across warehouse operations.
- Preparing customer orders for dispatch, labelling pallets, maintaining batch records and ensuring products are delivered to the correct destination.
- Supporting quality control processes by identifying, reporting and documenting damaged goods, non-conformances and supplier issues.
- Maintaining a safe, clean and organised warehouse environment, including daily housekeeping and reporting any site or infrastructure concerns.
- Completing daily equipment and truck checks, maintaining records and escalating any issues as required.
- Providing customer service support by assisting with order processing, resolving customer queries and working closely with the Customer Services team.
- Supporting administrative activities including stock allocation, batch control, supplier invoice processing and quality reporting systems.
- Experience working within a warehouse environment.
- Forklift Truck and/or Reach Truck experience, with either a current licence or a willingness to obtain the relevant licences and training.
- Computer literacy and confidence working with warehouse and business systems.
- Experience of stock control, batch traceability, stock rotation and inventory management.
- Knowledge of quality control processes and experience handling product inspections and reporting issues.
- Excellent attention to detail and a commitment to maintaining accuracy in all aspects of work.
- Strong customer service skills with the ability to communicate professionally and resolve customer queries effectively.
- A proactive and flexible approach, with the ability to prioritise workload and support colleagues across different areas of the business.
- A commitment to health and safety standards and safe working practices.
- A valid driving licence.
What sets us apart is how we delight our customers - and that’s because of great people like you. People with different life experiences who share common values. Together, we’re shaping a world where responsible nutrition is accessible to all. With a big goal comes equally big opportunities to make a career that truly feels like your own. As a team we’re collaborative, purpose-driven and encourage trying new ideas. We also find ways to nourish your individual journey, so everyone can feel proud of the difference that they make in their own way.
We’re thrilled to share that AB Agri has been recognised as one of The Times Top 50 Employers for Gender Equality 2025. This is a proud moment for us all. It highlights the real progress we’ve made to build a workplace that is inclusive, supportive, and fair for everyone. Over the last 5 years we have rebuilt our talent management practices, from inclusive hiring, to transparent pay frameworks, flexible work, and the momentum of our Employee Network Groups. Our actions are embedding inclusion at the heart of how we operate and creating a culture where people can be themselves
As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to
This description is the source posting as it read when we added it. We are not affiliated with AB Agri, so check their own site for the current details.
Where this offer sits in the market
SOC 9252 · UK · ONS ASHE 2025 · ~359k in sampleSimilar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at AB AgriAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. AB Agri holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.