Design Lead

About ITRS

At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.

We believe when our team thrives, so do our customers. With us, you'll find:

• A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.

• Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.

• Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years.

With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.

Scope of Role

ITRS is looking for a Design Lead to set the visual standard for ITRS, and make our new brand real everywhere it shows up.  

Reporting to the Head of Brand and Content, you will lead design across campaigns, web, events, sales, and product marketing. You will build the systems that let a small team produce a lot of work without it drifting.  

We are partway through the biggest brand change in the company's history, working with an external agency on a new identity. You will take that identity from a set of guidelines to a living system: templates, components, motion principles, and the standards that keep it intact as it scales.  

You will mentor 1 Visual Designer today, direct a growing freelance network, and shape what the team becomes next. 

As an Design Lead, you will:

• Set and hold the visual standard across every brand touchpoint: campaigns, web, social, events, sales collateral, and executive communications.  

• Take our new identity from guidelines into practice, and build the design system, templates, and components that make it repeatable.  

• Own how our brand behaves in motion. Define the motion principles, build the templates, and direct freelance motion designers against them.  

• Lead design on our highest-priority campaigns from concept to delivery, with clear reasoning behind every decision  

• Line manage and develop our Visual Designer through feedback, critique, and craft coaching.  

• Brief, direct, and quality-check our freelance creative network  

• Present work to senior stakeholders with the rationale that gets it approved  

• Work with the Content Lead so words and visuals get made together, not bolted together afterward.  

• Partner with Platform Marketing, Web, and Demand Generation to keep the digital brand experience consistent across marketing priorities. 

• Intake, prioritize, review, and deliver projects and tasks in Asana, so we ship on time without cutting quality.