Designated Senior Technical Support Engineer
Added 11 Sept · still live
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 3132 (80% match) is an eligible occupation, with a going rate of £41,700, and Cohesity is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 2134 (Programmers and software development professionals, Software support engineer index entry; role supports). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection business, the company’s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe.
We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture.
Want to join the leader in AI-powered data security?
Join Cohesity as a DSRE (Designated Site Reliability Engineer) and become part of a team that is reshaping data management. This position within our Customer Support organisation offers you the groundbreaking opportunity to impact the stability and performance of our customer’s NetBackup estate.
This role will focus on supporting and resolving data protection issues in traditional platforms, NetBackup Appliances, Cloud, databases and more as you collaborate closely with highly skilled engineers from our team, striving to deliver flawless support and powerful solutions to our global customers.
We are looking for a passionate technical support engineer who possesses deep technical expertise, excellent troubleshooting experience, outstanding customer service and communications skills.
WHAT YOU'LL DO HERE:
We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture.
Want to join the leader in AI-powered data security?
Join Cohesity as a DSRE (Designated Site Reliability Engineer) and become part of a team that is reshaping data management. This position within our Customer Support organisation offers you the groundbreaking opportunity to impact the stability and performance of our customer’s NetBackup estate.
This role will focus on supporting and resolving data protection issues in traditional platforms, NetBackup Appliances, Cloud, databases and more as you collaborate closely with highly skilled engineers from our team, striving to deliver flawless support and powerful solutions to our global customers.
We are looking for a passionate technical support engineer who possesses deep technical expertise, excellent troubleshooting experience, outstanding customer service and communications skills.
WHAT YOU'LL DO HERE:
- Deliver a polished, high-touch level of technical product support for Cohesity NetBackup Software and Flex Appliances of high profile and high impact customers.
- Utilize professional concepts, troubleshooting skills, policies and procedures and internal tools to document and resolve post-sales technical support problems efficiently and effectively.
- Bachelor’s Degree in Computer Science or Business Administration or equivalent experience.
- Work experience with networking and enterprise data backup solutions, particularly NetBackup or data management solutions, particularly InfoScale.
- Experience providing enterprise-level technical support utilizing advanced troubleshooting methodologies on NetBackup Core and Appliance functionalities or InfoScale.
- Demonstrated capability of learning emerging products and technologies with minimal documentation and guidance to support customers and colleagues.
- Expert level knowledge in contemporary Operating Systems, Cloud Platforms, Advanced Networking Concepts, Storage and Computer Security Concepts.
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Equal Employment Opportunity Employer (EEOE)
Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or recruiting@cohesity.com for assistance.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
We strongly prefer candidates who are currently located in or near the designated job location. Candidates outside the area should apply only if they are committed to relocating prior to their start date and have the legal right to work in the job location.
This description is the source posting as it read when we added it. We are not affiliated with Cohesity, so check their own site for the current details.
Where this offer sits in the market
SOC 3132 · UK · ONS ASHE 2025 · ~158k in sampleP25 £29kP75 £44k
£26kmedian £35kgoing rate £42k£55k
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at CohesityAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Cohesity holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3132 going rate of £41,700. New-entrant and shortage discounts can lower it.