Senior Service Manager
Not disclosed
Salary
Not disclosed by employer
£55,000
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 2132 (85% match) is an eligible occupation, with a going rate of £55,000, and NHS England is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 1171 (Health services and public health managers and directors, Health service context and clinical service management could apply). We read the code off the advert, so it is our best guess, not the employer's.
About the role
The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient pathways, rapidly adopting effective technologies, building on insights from data and cutting-edge research, and by transforming the way that care is delivered.
DOSM operates and manages business critical infrastructure, and digital and data services, that underpin the health and social care system. We ensure the highest levels of reliability and availability of national digital and technology services, so that they can be relied upon by the NHS and social care system.
Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this.
- Lead the operational service management of the Genomics service, ensuring it is safe, resilient, effective and aligned to NHS England service management standards.
- Work closely with the Service Manager on day-to-day operational service management, ensuring clear ownership, governance and escalation routes are in place.
- Manage incident, major incident, problem, change and service transition processes for the Genomics service.
- Ensure new and changed Genomics capabilities are operationally ready, with appropriate support models, documentation, monitoring and reporting in place.
- Monitor service performance against agreed measures, identifying risks, trends and areas for improvement.
- Drive continual service improvement, ensuring lessons learned are embedded and recurring issues are addressed.
- Work collaboratively with product, delivery, technical, clinical, commercial and supplier teams to manage service risks and resolve issues.
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services.
In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.
If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
We cannot offer visa sponsorship for any vacancies.
For further details / informal visits contact: Name: Robert Marsh Job title: Head of Service Management Email address: robert.marsh2@nhs.net
This description is the source posting as it read when we added it. We are not affiliated with NHS England, so check their own site for the current details.
Where this offer sits in the market
SOC 2132 · UK · ONS ASHE 2025 · ~204k in sampleSimilar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at NHS EnglandAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. NHS England holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2132 going rate of £55,000. New-entrant and shortage discounts can lower it.