General Manager - Operations
Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
SOC 1221 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely here. Check the occupation eligibility rules and confirm with the employer.
This could also be SOC 1224 (Leisure and sports managers and proprietors) or SOC 1259 (Managers and proprietors in other services not elsewhere classified). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Brocket Hall is seeking a hands-on General Manager – Operations to lead the day-to-day delivery of our golf, hospitality and country-estate operations.
Reporting directly to the Chairman, this role has overall operational responsibility for two championship golf courses, golf operations, food and beverage, kitchens, events delivery, reception, guest accommodation, housekeeping, estate presentation, engineering, property maintenance and health and safety.
The General Manager – Operations will lead the departmental heads, establish clear standards and accountability, and ensure that every part of the estate works as one operation. The role will coordinate tee sheets, course status, golf buggies, guest arrivals, rooms, functions, staffing and facilities so that members, visitors and event clients receive a consistent, high-quality experience.
Key responsibilities include:
• Lead and coordinate the operational department heads and their teams.
• Convert confirmed weddings, golf days, corporate events and accommodation bookings into well-planned operational delivery.
• Own service standards, daily briefings, duty management, staffing efficiency and complaint resolution.
• Ensure effective working relationships between Pro Shop and bookings, outdoor golf operations, course maintenance, food and beverage, kitchens, reception, housekeeping and engineering.
• Manage departmental performance and expenditure within approved budgets.
• Maintain strong controls across health and safety, food safety, licensing, fire safety, contractor management and operational compliance.
• Produce concise weekly reporting covering service, staffing, facilities, complaints, risks and agreed actions.
Commercial strategy and sales remain with the Commercial & Growth Director; financial control and procurement remain with the Finance Director; HR policy and employee relations are supported by HR. The General Manager – Operations is accountable for operational leadership, people management and delivery across the estate.
This description is the source posting as it read when we added it. We are not affiliated with Brocket Hall (Holding) Limited, so check their own site for the current details.
Where this offer sits in the market
Hotel and accommodation managers and proprietors (SOC 1221) · UK · ONS ASHE 2025 · basic pay · ~18k in sample- Middle half £28,964–43,160
- Median £34,320
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About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Brocket Hall (Holding) Limited holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.