Location: Rochdale | Department: Service & Repairs | Hours: Full-time
Join a Team That Put People First
At A&F Sprinklers, we have been delivering expert fire protection solutions for over 30 years. Our team is professional, supportive and committed to delivering an excellent service to our customers. As an employee-owned business, we invest in our people and give colleagues the opportunity to develop and share in our success.
We are looking for an organised and customer-focused Pump Repairs Coordinator to join our Repairs Department in Rochdale. This is a varied role at the centre of our pump repairs activity, coordinating information, quotations, documentation, materials and customer communication to help ensure repair and remedial works are delivered efficiently and professionally.
Key Responsibilities
Working closely with the Repairs Department Manager, engineers, customers, suppliers and internal teams, you will coordinate the day-to-day administration and commercial support required for pump repair and remedial works. Your responsibilities will include:
- Reviewing planned preventative maintenance (PPM) and remedial reports returned by engineers and identifying follow-up requirements.
- Preparing estimates and quotations from engineers’ reports and customer enquiries.
- Preparing and issuing RAMS, job packs and other documentation for secured works.
- Sourcing and procuring materials and coordinating deliveries to support planned works.
- Issuing completed paperwork and certificates to customers and end users.
- Managing telephone and email enquiries, filing, document preparation and accurate administration of departmental records and systems.
- Liaising with engineers, customers, suppliers and colleagues to obtain information and help keep works progressing.
- Attending site visits where required and working in accordance with company health, safety and operational procedures.
Health & Wellbeing:- Bupa Private Healthcare
- Life Assurance
- Cycle-to-Work scheme
- Enhanced employee assistance program
- Health surveillance
- Wellbeing events
Career Development:- Bespoke training programs
- Long service awards
- Opportunities to grow with us
Culture & Community:- Employee-owned business
- Charity and social events
- Inclusive, supportive team environment
Diversity & Inclusion
We’re committed to creating a workplace where everyone feels welcome and respected. We encourage applications from all backgrounds and ensure fair treatment regardless of age, race, gender identity, religion, sexual orientation, disability, or nationality. We believe in looking after ourselves, each other, and the planet—because we’re stronger together.
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