Senior Client Operations Manager
Likely
Sponsorship likelihood
This employer has issued visas recently
Not disclosed
Salary
Not disclosed by employer
£50,300
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 1171 (75% match) is an eligible occupation, with a going rate of £50,300, and IQVIA is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 2161 (Research and development (R&D) managers, Clinical study/trial management focus across projects) or SOC 2440 (Business and financial project management professionals, Client delivery and project management across studies). We read the code off the advert, so it is our best guess, not the employer's.
About the role
IQVIA Laboratories
Home-based, office-based, hybrid options available
IQVIA Laboratories is a global leader in drug discovery and development, offering comprehensive central and specialty biomarker services. Our expertise includes genomics, immunoassays, flow cytometry, anatomic pathology, precision medicine, vaccine assays, ADME, and bioanalytical services. We also specialize in antibody and biomarker discovery and decentralized clinical trial solutions. Committed to scientific rigor and operational excellence, we support all phases of drug development, ensuring high data integrity and accelerating transformative therapies.
Join us on our exciting journey!
Job Overview
Manage and enhance the client relationship(s), maintaining an overview of project delivery across all projects for their client(s) from an operational & financial perspective, throughout the lifecycle of each project.
Communicate with Project teams, Senior Project Managers or Team/Program Leads and Business Development to ensure excellent delivery to customers and consistency within programs, including implementation of best practices and driving client specific performance improvement projects.
Work with client to develop appropriate Governance structure and cadence to present the status of the portfolio health of the account.
Establish a close working relationship with the IQVIA project team, Business Development, Operational teams and appropriate CRO counterpart to ensure consistent, quality, global delivery of all studies. Participate on client specific operational committees, with accountability for developing a true partnership and ensure senior management is frequently informed on the current status and progress with portfolio health of the client relationship.
Participate in client meetings including bid defense, capabilities and audits as needed. Regularly review with internal team members for QLAB global project team and Business Development.
Ensure client standards are defined, communicated, trained, and proactively manage and communicate changes to client standards and/or client requirements.
Track and manage performance metrics and/or service level agreements and manage process improvement to ensure excellent service commitment to delivery.
Requirements
- Bachelor’s degree in Life Sciences and/or related field preferred Equivalent combinations of education, training, and experience may be considered.
- Global exposure
- Variety of therapeutic areas
- Collaborative and supportive team environment
- Access to cutting-edge and innovative, in-house technology
- Excellent career development and progression opportunities
- Work-Life Balance, with a strong focus on a positive well-being.
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
This description is the source posting as it read when we added it. We are not affiliated with IQVIA, so check their own site for the current details.
Where this offer sits in the market
Health services and public health managers and directors (SOC 1171) · UK · ONS ASHE 2025 · basic pay · ~51k in sample- Middle half £49,244–78,468
- Median £62,296
- Going rate £50,300
- Threshold £41,700
- New entrant £35,200–45,300
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at IQVIAAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. IQVIA holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 1171 going rate of £50,300. New-entrant and shortage discounts can lower it.