Senior ServiceNow Consultant
Possible
Sponsorship likelihood
This employer issued few or no visas recently
Not disclosed
Salary
Not disclosed by employer
£54,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 2134 (85% match) is an eligible occupation, with a going rate of £54,700, and Telefonica Tech UK Limited is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 2133 (IT business analysts, architects and systems designers, Solutions consultant (computing/IT) is an index entry for this group) or SOC 2132 (IT managers, Role includes technical leadership and delivery governance). We read the code off the advert, so it is our best guess, not the employer's.
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
2134 Programmers and software development professionals Most likely code | £38,300 | £43,700 | £49,200 | £54,700 |
2133 IT business analysts, architects and systems designers Also possible | £38,400 | £43,900 | £49,400 | £54,900 |
2132 IT managers Also possible | £38,500 | £44,000 | £49,500 | £55,000 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
Role Overview:
We are seeking an experienced Senior ServiceNow Consultant with strong technical leadership and pre‑sales capability. This role blends advanced platform development with solution consulting—supporting customer engagements, shaping technical designs, and ensuring successful delivery of high‑quality ServiceNow solutions.
They will lead the design, development, transformation and maintenance of ServiceNow deployment across our customer organizations.
Key Responsibilities:
Advanced Platform Development
- Lead the design, development, and optimisation of complex solutions across the ServiceNow platform.
- Build custom applications, integrations and automation using:
- Server/clientside JavaScript, Flow Designer, Scripted REST APIs, Workflow Editor/Flow Designer
- Develop scalable, maintainable code following ServiceNow best practices.
- Review code from other developers and provide mentoring and technical oversight.
Solution Architecture & Design
- Translate high-level business requirements into robust technical designs and implementation plans.
- Lead technical workshops, produce architecture and solution documentation, and validate solution feasibility.
- Guide platform strategy, module adoption, and roadmap development.
Pre-Sales & Customer Engagement
- Partner with sales, architecture and delivery teams to support pre‑sales activity, including:
- Requirements discovery sessions
- Solution demonstrations and platform walkthroughs
- Technical proposal development and effort estimates
- Advise customers on ServiceNow capabilities, licensing, and best practice implementation approaches.
- Present confidently to senior stakeholders and assist in shaping statements of work (SoWs).
Technical Delivery & Governance
- Own the end-to-end delivery of complex features, integrations, and platform enhancements.
- Ensure compliance with governance standards, architectural principles, and development frameworks.
- Support upgrades, patch cycles and platform performance improvements.
- Maintain comprehensive documentation for solutions, integrations and custom modules.
- Stay up to date with ServiceNow best practices and new features.
Required Skills & Qualifications:
- 4–7+ years hands-on ServiceNow development experience.
- Deep technical knowledge across multiple modules such as ITSM, ITOM, CSM, HRSD, SecOps or custom app development. Strong experience with:
- JavaScript (server & client)
- Script Includes, Business Rules, UI Policies, Client Scripts
- Integration Hub, REST/SOAP integrations, MID Server
- CMDB modelling and platform security (ACLs, roles)
- Proven experience in presales, technical consultancy or customer facing solution design.
- Ability to articulate complex concepts to both technical and non‑technical audiences.
- Experience mentoring junior developers and contributing to coding standards.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Willingness to learn and adapt in a fast-paced environment.
- Certified Implementation Specialist (ITSM/ITOM/CSM/HRSD/SecOps/etc.)
- ServiceNow Presales and Design Certification
Personal Attributes
- Strong leadership, problem solving, and analytical skills.
- Excellent communication and stakeholder engagement abilities.
- Confident presenting to customers and supporting sales opportunities.
- Ability to balance hands-on development with solution design and consultancy.
- Self-motivated with a focus on continuous improvement.
Desirable (but not required)
- ServiceNow Certified System Administrator (CSA)
- One or more of:
- Certified Application Developer (CAD)
- ServiceNow Certified Technical Architect (CTA) – or progress towards it
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Experience in coaching and mentoring colleagues and customers.
What We Offer:
- Mentorship and training from experienced ServiceNow professionals.
- Opportunities for certification and career progression.
- A collaborative and inclusive work environment.
- Flexible working arrangements and competitive benefits.
Required Skills & Qualifications:
- 4–7+ years hands-on ServiceNow development experience.
- Deep technical knowledge across multiple modules such as ITSM, ITOM, CSM, HRSD, SecOps or custom app development. Strong experience with:
- JavaScript (server & client)
- Script Includes, Business Rules, UI Policies, Client Scripts
- Integration Hub, REST/SOAP integrations, MID Server
- CMDB modelling and platform security (ACLs, roles)
- Proven experience in presales, technical consultancy or customer facing solution design.
- Ability to articulate complex concepts to both technical and non‑technical audiences.
- Experience mentoring junior developers and contributing to coding standards.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Willingness to learn and adapt in a fast-paced environment.
- Certified Implementation Specialist (ITSM/ITOM/CSM/HRSD/SecOps/etc.)
- ServiceNow Presales and Design Certification
Desirable (but not required)
- ServiceNow Certified System Administrator (CSA)
- One or more of:
- Certified Application Developer (CAD)
Location: Flexible with UK address with willingness to travel when needed
At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.
Be yourself with us, and feel that you belong.
We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.
We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
This description is the source posting as it read when we added it. We are not affiliated with Telefonica Tech UK Limited, so check their own site for the current details.
Where this offer sits in the market
Programmers and software development professionals (SOC 2134) · UK · ONS ASHE 2025 · basic pay · ~399k in sample- Middle half £42,536–76,752
- Median £56,784
- Going rate £54,700
- Threshold £41,700
- New entrant £38,300–49,200
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at Telefonica Tech UK LimitedAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Telefonica Tech UK Limited holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2134 going rate of £54,700. New-entrant and shortage discounts can lower it.