Senior ServiceNow Developer

About Us

At National Grid, our commitment to a cleaner, greener energy future is powered by the dedication and ingenuity of our people. Join our team as a Senior ServiceNow Developer and be a part of something bigger—where your unique skills and passions can make a real difference. Together, we are superpowered.

National Grid is hiring a Senior ServiceNow Developer on a permanent basis. This position is based in Warwick. This role operates under a hybrid working model. Hybrid work expectations are subject to business needs and company policy.

About The Role

As Senior ServiceNow Developer, you'll be responsible for designing, building, and stabilizing enterprise-grade HRSD solutions that are secure, scalable, and aligned to platform standards. You'll work closely with HR stakeholders, technical teams, and delivery partners to translate business objectives into practical ServiceNow solutions, while enforcing engineering discipline and driving outcomes end-to-end. You'll engage with business stakeholders, leading working sessions, presenting solution options, and driving delivery outcomes. You'll influence decisions, align cross-functional teams, and ensure high-quality delivery across internal and vendor resources.

What You'll Do

• Lead end-to-end delivery of HRSD enhancements: design, build, test, deploy, and stabilize solutions in a global enterprise environment.
• Own HRSD technical design and configuration quality, ensuring solutions follow secure SDLC practices and remain supportable over time.
• Provide hands-on HRSD expertise with a strong focus on HR integrations and orchestration—particularly HR system integrations (e.g., SuccessFactors) that enable automation initiatives.
• Define and enforce engineering standards (coding standards, architecture patterns, code/model review checklists) to prevent customization creep and ensure long-term maintainability.

• Competitive Salary, based on capability and experience
• Bonus of up to 30% based on personal and company performance
  
  

Additional Benefits

• A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%
• Flexible benefits such as a cycle scheme, share incentive plan, technology schemes
• Access to apps such as digital GP service for round the clock access to GP video consultations and NHS repeat prescriptions, wellbeing app to support your health and fitness
• Access to Work + Family Space, providing support and resources for work and family life, including paid emergency childcare and eldercare
  
  

More Information

The closing date for this vacancy is 9th October. However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates – we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.