Spa Supervisor
Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
SOC 1224 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely here. Check the occupation eligibility rules and confirm with the employer.
This could also be SOC 7220 (Customer service supervisors) or SOC 6222 (Beauticians and related occupations). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Under the general guidance of the Director of Rooms, the Spa Supervisor is responsible for overseeing the coordination of activities in the treatment rooms and spa facilities
They will also ensure the highest standards of cleanliness, service, and guest satisfaction. This role coordinates external providers, cleaners and spa reservations while ensuring seamless guest experiences, operational efficiency, and strict adherence to brand standards. The Spa Supervisor plays a key role in guest relations, inventory control, and the overall wellness environment of the spa, with a focus on luxury service and operational excellence.
YOUR KEY RESPONSIBILITIES:
- Collaborate daily with the Director of Rooms, provide activity updates and monthly reports
- Ensure cleanliness and maintenance of spa, equipment, and guest areas
- Coordinate with housekeeping and engineering for repairs and cleanliness
- Oversee changing room upkeep; ensure spa opens/closes on schedule
- Monitor therapist performance and guest feedback
- With the Director of Rooms, optimizes spa coverage
- Handle guest services: greet guests, assist with services and retail, resolve issues, and maintain high satisfaction
- Oversee purchase orders and storage maintenance
- Manage daily Book4time revenue reporting
- Minimum of 1-2 years' experience in a supervisory role within a spa or wellness environment preferably in an upscale or luxury lifestyle brand hotel
- Proficient in spa management software and general computer applications
- Excellent organizational and multitasking abilities to handle daily spa operations smoothly
- Exceptional customer service skills with a guest-focused mindset
- Flexible availability to work varied shifts, including weekends and holidays
- Strong communication skills, both verbal and written
What's in it for you...
- The opportunity to launch a visionary hospitality brand in London and shape its culinary identity.
- Join a fast-growing international group focused on building a global hospitality brand.
- A creative, ambitious environment where innovation and excellence are encouraged.
- Be part of a passionate team building a strong portfolio of hospitality concepts.
- Strong development opportunities.
- At Delano London, innovation, excellence and guest-centricity are core. The culture is collaborative and inspiring, with values rooted in authenticity, sophistication and redefining luxury hospitality
Why Delano London?
Be part of the team bringing an iconic brand into its next chapter. At Delano London, personality counts, ideas are welcomed and everyone plays a part in creating something memorable. We work hard, make it fun and look out for one another, with opportunities to learn, grow and build meaningful relationships across Delano, Ennismore and Accor.
Alongside a supportive and creative team culture, you’ll have access to a range of colleague benefits, hotel stays and experiences across the wider group, and the opportunity to work within a global community of distinctive lifestyle and hospitality brands
This description is the source posting as it read when we added it. We are not affiliated with PPRV LIMITED t/a Vanda Restaurant, so check their own site for the current details.
Where this offer sits in the market
Leisure and sports managers and proprietors (SOC 1224) · UK · ONS ASHE 2025 · basic pay · ~30k in sample- Middle half £28,808–40,924
- Median £33,540
Similar sponsored roles
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Browse more sponsored jobs at PPRV LIMITED t/a Vanda RestaurantAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. PPRV LIMITED t/a Vanda Restaurant holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.