Service Desk Analyst Jobs in United Kingdom
All jobs below are from employers who hold a valid UK sponsor licence and can issue a Certificate of Sponsorship (CoS).
Service Desk Analyst roles are classified under IT user support technicians (SOC 3132) and qualify for UK Skilled Worker visa sponsorship. Employers with a valid sponsor licence can hire internationally for this role. View our occupation codes & salary thresholds to understand how the required salary is calculated. As a shortage occupation, a lower salary bar and extra immigration points may apply.
UK market salary · ASHE 2025
What IT user support technicians earn in the UK
Plus £850 – £3,957 in bonus & commission
UK market basic pay at a glance
How visa salary requirements compare to what employers pay.
Most IT user support technicians in the UK earn between £29,172 and £44,044 in basic pay, with experienced professionals in the top 10% earning above £54,912. For Skilled Worker visa holders, the minimum salary (going rate) for this role is £33,400 (SOC 3132), sitting at the 42nd percentile of what UK employers pay and £1,960 below the median. Since this falls below the general salary threshold, sponsors must pay at least £41,700.
All figures are before tax. Calculate your take-home pay.
Description Service Desk Analyst We are in search of a Service Desk Analyst for our Leidos engineering capability. The successful Service Desk Analyst will have a full understanding of the principles of ITIL, will have prior experience as an analyst on a major programme providing technical support directly to users. Are you ready for your next career challenge? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ su
IT Service Desk Analyst Prestigious Sports Organisation | Central London We’re working with a high-profile, world‑class sporting organisation based in Central London that is looking to bring in an IT Service Desk Analyst to join its growing IT Operations team. This is a fantastic opportunity for someone who is passionate about technology, enjoys working in a fast‑paced, customer‑focused environment, and wants exposure to live events, high‑stakes match days, and modern Microsoft technologies. You
This job is with Bates Wells, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Why Bates Wells? We’re an award‑winning, purpose‑driven City law firm. We were the first UK law firm to become a B Corp and are the highest‑scoring global law firm in the B Corp community. Globally recognised as the market‑leading UK firm for charities and purpose‑driven organisations, our commercial teams are a
As part of an exciting digital transformation, the University of Surrey is seeking an IT Service Desk Analyst. This role provides IT support via telephone, email, Chat, online case logging system and in person using standard support procedures aligned to the ITIL good practice framework. Both Permanent and Fixed Term Roles are available for this position. We value, empower and support every member of staff to get the best out of your unique talents, so you’ll be rewarded with a generous salary,
Robert Walters is working in partnership with a national fast-growing business. They are recognised as market leaders at the forefront of innovation, transforming industries through cutting-edge solutions. They ensure their solutions redefine how businesses operate by delivering smarter and more efficient systems. Due to a large-scale digital transformation, they are keen to appoint an Application Support Analyst (Service Desk) paying a salary range up to £45,000 with a hybrid working model from
Job title : Service Desk Analyst Location : London, UK Work mode : Onsite Skills : Desktop support, Networking, troubleshooting, LAN & ITIL We at Coforge are looking for Service Desk Analyst in London, UK Job summary Service Desk Apprentice provides phone, remote control and desktop support to users on day-to-day issues involving, Windows 11, Office 365 and other business applications. Service Desk Apprentice will be responsible for providing basic hardware and software support for all compa
An exciting opportunity has arisen at The Newcastle upon Tyne Hospitals Foundation Trust for Junior IT Service Desk Analyst. The successful candidate will join an enthusiastic team reporting directly to the IT Service Desk Team Leader. PREVIOUS APPLICANTS NEED NOT APPLY Interview Date Friday 22 May 2026 Monday & Tuesday nightshift 21.30-07.00 Job description The post holder will be required to: work in the Service Desk team as part of a 24 hours support model. In this capacity the post holder wi
An exciting opportunity has arisen at The Newcastle upon Tyne Hospitals Foundation Trust for Junior IT Service Desk Analyst. The successful candidate will join an enthusiastic team reporting directly to the IT Service Desk Team Leader. PREVIOUS APPLICANTS NEED NOT APPLY Job description The post holder will be required to: work in the Service Desk team as part of a 24 hours support model. In this capacity the post holder will be responsible for all of the activities associated with dealing with c
Company Description Company Description Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. Since 2000, we’ve been keeping businesses connected. At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business futur
Company Description Company Description Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. Since 2000, we’ve been keeping businesses connected. At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business futur
Frequently Asked Questions
Yes. Service Desk Analyst roles fall under SOC 3132 (IT user support technicians), which is eligible for UK Skilled Worker visa sponsorship. Employers with a valid sponsor licence can sponsor Service Desk Analyst positions.