
Deliver great change across the ecosystem to protect services, reduce risk, and maximise stakeholder value. This is a 12 month Fixed Term Contract. The Change Enablement Specialist sits at the heart of MBNL’s Operational Services organisation, playing a key role in managing the delivery of Change Enablement services by the supplier ecosystem to achieve agreed business outcomes and performance targets set by EE/BT, Three and the MBNL AOP (Annual Operating Plan). You will assist and proactively ma
Head of People & Communications Permanent Reading - Hybrid - 3 days per week Shape the culture. Enable performance. Lead the people strategy that powers MBNL. The Head of People & Communications plays a pivotal leadership role in shaping the culture, capability, and performance of MBNL. As a member of the Extended Leadership Team, you will lead the organisation’s People, Culture and Engagement agenda, setting the strategic direction for people and communications and leading the overall f
Head of Digital Enablement Permanent “To power intelligent, efficient automation and business decision making across the enterprise through trusted, governed data.” The Head of Digital Enablement plays a pivotal leadership role in driving MBNL’s evolution into a digitally enabled, data-driven shared mobile tower infrastructure organisation. As a member of the Extended Leadership Team, you will lead the organisation’s digital enablement agenda—ensuring that data, analytics, automation, and AI are
REPORTING LEAD Shape the plan. Own the truth. Turn insight into operational excellence. As our Reporting Lead , you’ll own the planning cadence and performance analytics backbone that enables teams across Operational Services to deliver safely, efficiently, and predictably. You’ll ensure the right work is planned at the right time and cost, build trusted reporting that validates performance, and use insight to drive continuous improvement—reducing reactive work, optimising supplier performance,
Connecting business priorities with technology delivery to enable MBNL’s success. The Business Relationship Manager plays a critical role in ensuring that MBNL’s technology delivery ecosystem is aligned with the needs and priorities of the business. Acting as the primary bridge between business stakeholders and technology teams. A key part of the role is shielding the business from unnecessary technical complexity. By understanding MBNL’s technology roadmap, integration landscape, and delivery c
Site Access Service Desk Analyst Remove barriers. Enable delivery. Keep the network moving. The Site Access Service Desk Analyst sits at the heart of MBNL’s Operational Services organisation, playing a vital role in improving site accessibility across the network. Reporting directly to the Senior Manager, this role ensures access issues are resolved quickly, fairly, and consistently—so field teams can do their jobs safely and efficiently. You’ll work across suppliers, landlords, internal teams,
Spares Manager Keep the network moving. Protect availability. Turn inventory into strategic advantage. The Spares Manager is a pivotal leadership role within MBNL, responsible for ensuring the right parts are in the right place at the right time—so incidents are resolved fast and service availability is protected. Working across the supplier ecosystem, including Ericsson for transmission spares and the Inspection & Maintenance supplier for passive infrastructure, you’ll own the end-to-end sp