
Location: Remote- Eligible UK locations About the role and about You: The Associate Specialist - Community Support is a highly autonomous role, requiring you to independently manage and resolve complex troubleshooting issues for our customers. You excel at building rapport with both customers and colleagues by skillfully adapting your communication style to maximize the effectiveness of every interaction. Your inherent curiosity and customer-centric approach drive you to not only find the right
Location: Remote- Eligible UK Locations About the role and about You: You will own execution of Zwift's global reverse logistics operation—everything that happens after a return is initiated by a customer or partner. This includes returns processing, inspection, disposition, refurbishment, warranty routing, inventory recovery, and financial workflows across both direct-to-consumer (D2C) and business-to-business (B2B) channels. Reverse logistics is one of the largest cost drivers in our hardware