Application Support Manager - Social Care and Education
Not disclosed
Salary
Not disclosed by employer
£55,000
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 2132 is an eligible occupation, but we are only 51% sure that is the right code. System C is a licensed sponsor, so if the code fits, the role should qualify. Check the occupation eligibility rules against what the job actually involves.
This could also be SOC 3132 (IT user support technicians) or SOC 2139 (Information technology professionals not elsewhere classified). We read the code off the advert, so it is our best guess, not the employer's.
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
2132 IT managers Most likely code | £38,500 | £44,000 | £49,500 | £55,000 |
3132 IT user support technicians Also possible | £33,400 | £33,400 | £37,500 | £41,700 |
2139 Information technology professionals not elsewhere classified Also possible | £36,600 | £41,800 | £47,100 | £52,300 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
Join our mission and make a real impact
At System C, we create technology that connects and transforms health and care services. We are looking for an experienced Application Support Manager to lead a high-performing support team delivering exceptional service across our Social Care and Education product portfolio.
This is an opportunity to combine people leadership, operational excellence and customer engagement in a role where your work directly contributes to improving outcomes for organisations and the people they serve. Our culture encourages colleagues to work as one team, take ownership, continuously improve and always do the right thing. These themes align directly with our Employee Value Proposition and values.
What You'll Be Doing
- Leading and developing a team of Application Support Analysts and Senior Application Support Analysts.
- Ensuring incidents and service requests are managed effectively and in line with service commitments.
- Acting as the senior operational escalation point for Priority 1 and Priority 2 incidents.
- Driving root cause analysis, problem management and continual service improvement.
- Building strong relationships with customers and internal stakeholders.
- Working closely with Product, Development, Technical Services and Customer Success teams.
- Using operational data and customer feedback to improve performance and customer experience.
- Producing service performance reports and supporting governance activities.
What we're looking for
- Leading an Application Support, Software Support or Technical Support team.
- Managing customer escalations, major incidents and service recovery.
- Working within an ITIL-aligned environment.
- Incident, Problem and Change Management expertise.
- Social Care or Education software or technology environments.
- SaaS and cloud-hosted solutions.
- ITIL certification.
- Experience working in regulated environments.
- Monitoring and observability tools.
We are a company where people are encouraged to learn, grow and make a meaningful contribution. You'll have access to flexible benefits, professional development opportunities, wellbeing support and recognition programmes that celebrate great work.
If you thrive in a fast-moving environment, enjoy solving complex challenges and want to lead a team making a difference across health, social care and education, we'd love to hear from you.
Apply today and help us deliver technology that improves lives.
This description is the source posting as it read when we added it. We are not affiliated with System C, so check their own site for the current details.
Where this offer sits in the market
IT managers (SOC 2132) · UK · ONS ASHE 2025 · basic pay · ~224k in sample- Middle half £43,316–71,396
- Median £56,056
- Going rate £55,000
- Threshold £41,700
- New entrant £38,500–49,500
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at System CAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. System C holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2132 going rate of £55,000. New-entrant and shortage discounts can lower it.