Claims Handler
Possible
Sponsorship likelihood
This job is eligible only on a shortage list
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 4132 (83% match) is an eligible occupation, with a going rate of £41,700, and IQUW Administration Services Limited is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 3532 (Insurance underwriters). We read the code off the advert, so it is our best guess, not the employer's.
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
4132 Pensions and insurance clerks and assistants Most likely code | £33,400 | £41,700 | £41,700 | £41,700 |
3532 Insurance underwriters Also possible | £33,400 | £41,700 | £41,700 | £41,700 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
Overview
About us
ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.
The role
The role of a Claims Technician at ERS is one which proves challenging yet truly rewarding. The role offers the opportunity to become a key member of a high-paced and continually evolving team within the UK’s largest specialist motor insurer.
The role holder is responsible for carrying out a range of duties associated with the provision of an excellent claims service to our customers. This includes responsibility for a range of activities including recording new claims, resolving telephone enquiries and dealing with correspondence, handling complaints and authorising payments as appropriate. You will negotiate the settlement of claims in an efficient, fair and economical manner in accordance with the relevant policy wording and Claims Handling Manual. Ensure pre-agreed targets and objectives are achieved and constantly strive to improve service and quality standards.
Key responsibilities
- Responding to customer phone calls and correspondence in a professional courteous and efficient manner.
- Establishing the circumstances of any loss and making appropriate indemnity/liability/fraud enquiries
- Negotiating settlement of claims in an efficient and economical manner
- Maintain accurate estimates of the claim making adjustments where appropriate.
- Ensuring use of our approved suppliers where appropriate.
- Understand and apply all company policies and procedures to ensure service standards are met in accordance with internal SLA and FCA/PRA requirements.
Desirable behavioural attributes
- Confident and professional communication skills (Oral and Written)
- Excellent phone manner
- Strong interpersonal and relationship building skills
- Articulate and numerate
- Significant focus on delivery of a first class customer experience
- Team player
- Highly organised clear ability to prioritise and deliver on allocated tasks
Benefits
- Competitive Benchmarked Salary
- 25 days holiday
- Discretionary bonus scheme
- Employee assistance programme
- Annual holiday buy (up to 3 extra days)
- Salary sacrifice benefits
- Annual benefits reviews
- The option for professional qualifications and study support
Benefits
- A full job description will be found here
#ERSLI
This description is the source posting as it read when we added it. We are not affiliated with IQUW Administration Services Limited, so check their own site for the current details.
Where this offer sits in the market
Pensions and insurance clerks and assistants (SOC 4132) · UK · ONS ASHE 2025 · basic pay · ~34k in sample- Middle half £25,532–33,124
- Median £28,964
- Going rate £41,700
- Threshold £41,700
- New entrant £33,400–37,530
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at IQUW Administration Services LimitedAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. IQUW Administration Services Limited holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 4132 going rate of £41,700. New-entrant and shortage discounts can lower it.