Clinical Healthcare Support Worker

Job Overview

Are you passionate about making a real difference in people’s lives? Join us as a Health Care Support Worker on OPUSS Ward- Older Persons Unit Short Stay and start your career in a role that’s both rewarding and meaningful.

OPUSS Ward is a short stay ward for the care of older people. In this role, you will play a vital part in supporting the delivery of high- quality, person-centred care to older patients, many of whom may be living with complex medical conditions, dementia or mobility challenges.

We are looking for a caring and compassionate applicant who has great communication and teamwork skills; willingness to learn and a genuine interest in working within elderly care.

We will offer you a full training and induction programme; opportunities to gain qualifications/ career progression and a friendly and inclusive working environment where you will be truly valued!

Main duties of the job

As a Clinical Healthcare Support Worker you will be a core member of the team delivering personal care, both clinical and non-clinical, to patients. You’ll also be key in supporting patients with their own self-care and independence.

Duties

You'll work under the guidance of a healthcare professional such as a nurse and your job will vary depending on the ward you are based. Your daily duties will be varied to include:

• Delivering personal care such as helping patients get up, washed and dressed, taking patients to the toilet, helping at meal times
• Contribute to patient assessments such as blood pressure monitoring, oxygen saturation levels, body temperature
• Recording your actions accurately in patient notes.
  
  

Our hospital is a 24 hour service as our patients need care and attention around the clock.

The Skills We Are Looking For

• You need to be able to understand and communicate both verbally and in writing in English
• You don’t need any formal qualifications in maths but you will need to have numerical and analytic skills to do patient observations
• You will need to have a customer focused approach which is essential to providing patients with the best possible experience
• You will need to be able to use IT systems and databases (training is provided)
• You will have the skill to focus on the details with the ability to spot problems. You will know when you are able to correct or when to escalate.
  
  

Working for our organisation

At the RUH, people are at the heart of everything we do. We work together as one team to make a real difference – for our patients, for each other, and for our community. Whatever your role, your contribution matters in delivering the exceptional, person-centred care we’re proud of.

We’re committed to creating a compassionate, inclusive environment where everyone feels valued. Our growing staff networks celebrate success, amplify voices, and create opportunities to listen and learn. We champion kindness and civility, embrace diversity, and believe it makes us stronger.

Learning, development, and innovation run through everything we do. We’ll support you to thrive and reach your full potential, with clear pathways for career progression.

Your wellbeing matters to us. Our holistic programme supports physical, emotional, spiritual, and financial health – and yes, we even have a pool!

Detailed Job Description And Main Responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Person specification

Skills & Experience

Essential criteria

• Understands and is committed to a caring approach to patients & relatives

Able to demonstrate genuine interest in caring for people and knowledge of RUH values

Experience of working within a team

Understands the need for strict confidentiality

Previous experience as a Healthcare Support Worker in an NHS hospital setting

Desirable criteria

• Previous experience as a Healthcare Support Worker in a hospital or other care setting
  
  

Qualifications And Training

Essential criteria

• Able to demonstrate literacy and numeracy skills at interview assessment.
• Completed Care Certificate
  
  

Desirable criteria

• Evidence of IT skills and training
• A Qualifications and Credit Framework (QCF) Level 3. This could be an NVQ, BTEC or equivalent international qualification in healthcare.
  
  

Values-based assessment

Essential criteria

• Motivated to make a difference in whatever way they can
• Takes pride in themselves, their appearance, their role and where they work.
  
  

Desirable criteria

• Values and respects others, treats everyone as an individual, is non-judgemental
• Motivated to be genuinely kind and caring
• Helps and co-operates with colleagues
• Pro-active and takes responsibility
  
  

Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.

Documents to download

• Clinical Healthcare Support Worker Job Description (PDF, 386.9KB)

Join the RUH (PDF, 1.3MB)

Further details / informal visits contact

Name Ana Simoes Job title Senior Sister Email address [email protected] Telephone number 01225825816