Cost Management and Critical Balance Lead
Not disclosed
Salary
Not disclosed by employer
£44,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 3534 is an eligible occupation, but we are only 38% sure that is the right code. Cushman & Wakefield Debenham Tie Leung Limited is a licensed sponsor, so if the code fits, the role should qualify. Check the occupation eligibility rules against what the job actually involves.
Worth checking: this could also be SOC 1251 (Property, housing and estate managers), which is not on the eligible-occupation list. Ask Cushman & Wakefield Debenham Tie Leung Limited what the duties actually are.
About the role
Job Title
Cost Management and Critical Balance LeadJob Description Summary
Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 53,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.Lead the Critical Balances and Cost Management team, ensuring accurate, timely and controlled delivery of invoice processing, service charge reconciliation, budget review and tenant recharge activities across multiple clients. Provide clear operational leadership, allocate resources, monitor performance and maintain effective controls to reduce held invoice volumes and ageing. Act as the key escalation point for complex queries, drive root cause resolution and continuous improvement, and build strong relationships with clients, suppliers, managing agents and internal stakeholders.
Job Description
Essential requirements
- Demonstrable experience leading or supervising a finance operations, accounts payable, accounts receivable, cost management or real estate operations team.
- Strong practical knowledge of invoice processing, reconciliations, budget reviews, query resolution and financial controls.
- Experience managing service delivery against agreed SLAs, KPIs and client requirements.
- Experience coaching team members, managing performance and supporting colleague development.
- Finance processing or real estate operations experience; a relevant finance or property qualification is desirable.
Required skills
- Strong people leadership skills, with the ability to motivate, coach and develop a high-performing team.
- Strong IT literacy, including intermediate to advanced Microsoft Excel skills.
- Excellent written and verbal communication skills, with confidence engaging clients and senior stakeholders.
- Process-driven and control-focused, with strong attention to detail and a commitment to accuracy.
- Strong analytical and problem-solving skills, including root cause analysis and implementation of preventative controls.
- Ability to plan, prioritise and allocate work effectively in a fast-paced and changing environment.
- Commercial awareness and the confidence to challenge, escalate and resolve risks appropriately.
- Ability to work independently while collaborating effectively across teams and functions.
Key responsibilities
- Lead the day-to-day operation of the Critical Balances and Cost Management team, setting clear priorities, allocating workloads and ensuring deliverables and targets are achieved.
- Own team performance against SLAs and KPIs for invoice processing, service charge reconciliations, budget reviews, tenant recharges and query resolution.
- Review and approve service charge budget reviews, reconciliations, tenant recharge calculations and ad hoc invoices in line with delegated authority, client procedures and supporting legal documentation.
- Drive sustained reduction in the volume and ageing of held invoices through proactive management, clear ownership and timely escalation.
- Act as the primary escalation point for complex operational, supplier and client queries, ensuring timely resolution and clear communication.
- Maintain effective working relationships with internal and external clients, suppliers, managing agents, colleagues and management.
- Liaise with suppliers, managing agents and other third parties to obtain lease, legal and supporting documentation required to resolve invoice and recharge queries.
Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.
INCO: “Cushman & Wakefield”
This description is the source posting as it read when we added it. We are not affiliated with Cushman & Wakefield Debenham Tie Leung Limited, so check their own site for the current details.
Where this offer sits in the market
Financial accounts managers (SOC 3534) · UK · ONS ASHE 2025 · basic pay · ~123k in sample- Middle half £36,556–61,412
- Median £46,124
- Going rate £44,700
- Threshold £41,700
- New entrant £33,400–40,230
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Browse more sponsored jobs at Cushman & Wakefield Debenham Tie Leung LimitedAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Cushman & Wakefield Debenham Tie Leung Limited holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3534 going rate of £44,700. New-entrant and shortage discounts can lower it.