Customer Solutions Architect
Possible
Sponsorship likelihood
This employer issued few or no visas recently
£55,000 / year
Salary
Within the market range
£54,900
Going rate
Offer clears by 1.0×
This role likely qualifies for a Skilled Worker visa
SOC 2133 (100% match) is an eligible occupation, with a going rate of £54,900, and Delt Shared Services Ltd is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
2133 IT business analysts, architects and systems designers Most likely code | £38,400 Clears | £43,900 Clears | £49,400 Clears | £54,900 Clears |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. A mark is for the top of the advertised pay. How the Home Office picks the code
About the role
Customer Architect
Location: Plymouth/Hybrid (expectation of 2-days per week in office or on-site with customer)
Salary: Starting up to £55,000 p.a. (DOE)
Contract Type: Full Time, Permanent (37 hours per week)
At Delt Shared Services, we don’t just deliver IT solutions - we partner with our customers to transform their technology landscapes. The Customer Architect is a pivotal role, bridging the gap between our customers’ ambitions and our technical expertise. This is your opportunity to lead, advocate, and collaborate, helping shape IT strategies and solving complex challenges with clarity and confidence.
The Opportunity
As a trusted advisor, you’ll work closely with customer IT leaders to understand their goals, priorities, and strategies, translating their requirements into solution design and strategic action. By building strong relationships, you’ll guide them in developing technology roadmaps that align with their objectives and prepare them for the future.
Internally, you’ll be the customer’s voice, ensuring we fully understand their infrastructure, applications, data, and future aspirations. Your insights will influence Delt’s own technology roadmap and ensure our solutions deliver real impact. Whether designing innovative solutions or driving key changes, your contributions will help turn our customers’ visions into reality.
What You’ll Be Doing
- Build deep, trusted relationships with customers, acting as their advocate and technical guide.
- Partner with customers to develop and refine their IT strategies, ensuring alignment with future trends and business needs.
- Keep Delt aligned with customer requirements by maintaining a clear understanding of their technology stack, strategies, and objectives.
- Lead the design of tailored solutions, working with Delt teams to create practical and impactful proposals.
Key Skills & Competencies
We’re seeking an individual with a strong technical foundation, strategic mindset, and exceptional communication skills.
Essential:
- Proven experience in technical leadership roles such as solutions or enterprise architecture, service delivery, or program management.
- A holistic understanding of how different technologies integrate to align with business goals.
- Exceptional communication skills, particularly in translating technical concepts into business value for senior leaders.
- Strong relationship-building skills with customers, suppliers, and internal teams.
- Solid understanding of core technical infrastructure, Microsoft 365, and both public and private cloud environments.
Desirable:
- Certifications in architecture, service management, project management or change management.
- Experience in designing and implementing technical or service-based solutions, ideally within an IT managed service environment.
- Expertise in workshop facilitation, problem solving, solution design, and fostering innovation and collaboration.
- Confidence in challenging technical teams to deliver optimal results for customers.
Why Delt?
At Delt, we deliver critical IT and business support services that help our partners - including local authorities, the NHS, and schools - do what they do best. We are purpose-driven, people-centred, and proud of the impact we make.
Benefits include;
- Generous holiday allowance of 25 days plus bank holidays
- Up to 12 Flex Leave days a year
- Matched contribution pension scheme up to 10% of salary
If you’re passionate about connecting people with technology and thrive at the intersection of leadership, strategy, and collaboration, we’d love to hear from you!
Deadline for applications: Applications will be considered on a rolling basis, so please apply early. We reserve the right to withdraw this vacancy as suitable candidates are identified.
This description is the source posting as it read when we added it. We are not affiliated with Delt Shared Services Ltd, so check their own site for the current details.
Where this offer sits in the market
IT business analysts, architects and systems designers (SOC 2133) · UK · ONS ASHE 2025 · basic pay · ~187k in sample- Offer £55,000
- Middle half £45,136–79,976
- Median £60,216
- Going rate £54,900
- Threshold £41,700
- New entrant £38,400–49,400
The range sits inside the market's middle half (£45,136–79,976), so this is typical pay for the occupation.
Similar sponsored roles
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About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Delt Shared Services Ltd holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2133 going rate of £54,900. New-entrant and shortage discounts can lower it.