Customer Success Manager - French Speaking
Not disclosed
Salary
Not disclosed by employer
£55,200
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 3556 is an eligible occupation, but we are only 50% sure that is the right code. Busuu is a licensed sponsor, so if the code fits, the role should qualify. Check the occupation eligibility rules against what the job actually involves.
Worth checking: this could also be SOC 7219 (Customer service occupations not elsewhere classified), which is not on the eligible-occupation list. Ask Busuu what the duties actually are.
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
3556 Sales accounts and business development managers Most likely code | £38,600 | £55,200 | £55,200 | £55,200 |
4143 Customer service managers Also possible | £33,400 | £41,700 | £41,700 | £41,700 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
About us
Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning.
Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life.
Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company.
What Does a Customer Success Manager Do At Busuu
You will be responsible for ensuring our customers' success. Ensuring clients who use Busuu will get better business results. This is achieved by understanding key client objectives and implementing Busuu engagement strategies. Renewing and expanding accounts is how you will be primarily measured so it is important that you are commercially focused. You will also be working closely with our sales and product teams.
What will you do at Busuu?
- Build strong and long term relationships with our clients
- Ensure our clients are maximising their use of Busuu and we are delivering against agreed goals and KPIs
- Develop and deploy strategies and action plans to improve the client experience, gross/net retention and enable account growth
- Successfully onboard new clients and build capabilities to help clients implement Busuu in their organisation
- Work with new business and product teams to translate business needs and product requirements into new solutions for customers
- Drive customer references, case studies and referrals
- Identify emerging trends in the local corporate language market and build good awareness of the competitive environment.
- 3+ years experience in Customer Success/ Client Relationship/ Account Management within a technology business and SaaS environment
- French and English fluency
- An entrepreneurial, solutions-focused individual, who puts clients’ needs at the core of business.
- Ability to interpret then present client data to customers
- Keen interest in identifying client problems and finding smart solutions
- Previous experience in enterprise sized clients (Saas model)
- Additional European language skills
- Experience of the ed tech industry
- Busuu offers a great Private Health Insurance scheme
- Training budget just for you, so you can learn more in your field, attend virtual conferences and events that you find interesting
- We like to support our teams with their work-life balance so we offer flexible working hours and hybrid or remote model of working.
- Our centrally located offices are well-equipped with free breakfast, plenty of snacks, fresh fruit.
- We offer enhanced maternity and paternity leave
- Staying connected as a team is very important to us, so we have lots of social activities for you to join such a team lunches, Friday socials, quarterly team, and company events
We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around.
The hiring process is as follows;
- CV application review - We will review it as quickly as possible and update on the next steps
- Let’s chat - Quick chat with our recruiter about your experience and the role
- Test - You will be asked to prepare presentation and then present it to us in the interview
If you like the sound of that, join us. We'd love to hear what you have to say.
This description is the source posting as it read when we added it. We are not affiliated with Busuu, so check their own site for the current details.
Where this offer sits in the market
Sales accounts and business development managers (SOC 3556) · UK · ONS ASHE 2025 · basic pay · ~448k in sample- Middle half £40,144–71,448
- Median £53,820
- Going rate £55,200
- Threshold £41,700
- New entrant £38,600–49,680
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at BusuuAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Busuu holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3556 going rate of £55,200. New-entrant and shortage discounts can lower it.