Data Governance Manager

Nationwide is establishing a data-driven culture across the Society that will support our business modernisation and transformation goals. We are looking for enthusiastic data professionals capable of embedding good data management practices across Retail Products. As a Data Governance manager, you will be at the forefront of this exciting initiative.

Retail Products look after the banking and savings of 16 million members and business customers by offering competitive propositions that meet core needs, reward loyalty, broaden & deepen relationships and ensure the long-term sustainability of the Society. We’re looking to add to our talented and experienced team that support the data and insight needs that underpin much of the decision-making across our product ranges.

We are happy to consider flexible working approaches to help you perform at your best.

The working hours (per week) for this role can be between 28 and 35 hours.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London, Bournemouth or Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

Working closely with business subject matter experts, you will identify, define and document critical data assets within a central metadata repository, helping to create a clear and consistent understanding of the Society's most important data. You will champion best practice in data management and governance, ensuring that critical data is effectively managed, controlled and maintained in accordance with the Society's Data Governance Policy and wider organisational standards.

A key part of the role involves building strong relationships with stakeholders across the business, collaborating with subject matter experts and a growing network of data professionals to promote a data-driven culture and drive improved data outcomes. Drawing on your data management expertise, you will implement and maintain key data management capabilities, including metadata management, data lineage and data quality reporting. Through data profiling and analysis, you will help improve the accuracy, consistency and reliability of data, enabling better decision-making across the organisation.

You will ensure that data used within systems, reports and business processes is clearly understood, appropriately governed and optimised for both its intended purpose and potential reuse across the Society. In addition, you will support the development of a small team of data professionals, providing coaching and guidance to help them become trusted product data subject matter experts and build capability in data management and governance across the organisation.

About you

The minimum requirements for this role are:

• Metadata expertise – Hands on experience in defining what good looks like for business metadata management, building and maintaining data dictionaries and documenting definitions, business rules and data quality rules
• Data Quality profiling experience – Experience of profiling data to help inform business rules, establishing a basis for what good data looks like for the Society
• Ability to build and articulate value cases to drive the right course of action in response to Metadata issues
• The ability to understand business scopes, business terms and ensuring accurate metadata is captured and updated
• The ability to lead and bring people with you to galvanise action through making metadata management relevant to them
• Experience delivering technical solutions to technical and non-technical people

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy.

If you want to find out more about using AI in our recruitment process, please read more here.

Disability Confident

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support.

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