Position Description
At CGI, we help government organisations transform critical public services through secure, innovative technology and effective delivery. As a Senior Delivery Manager supporting our client, you'll play a pivotal role in delivering complex technology programmes that strengthen essential government operations. You'll take ownership of delivery outcomes, lead talented multidisciplinary teams and bring fresh thinking to overcoming challenges, managing demand and driving continuous improvement. Working alongside experienced colleagues and senior stakeholders, you'll have the autonomy to make meaningful decisions, the support to develop your leadership capabilities and the opportunity to deliver lasting value for one of the UK's most important public sector organisations.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
Your future duties and responsibilities
In this role, you will take end-to-end ownership of delivering complex technology projects and workstreams. You'll establish clear delivery priorities, manage competing demands and ensure projects achieve agreed outcomes within scope, budget and timescales. Working closely with technical, commercial and client stakeholders, you'll provide confident leadership, proactively manage risks and dependencies, and maintain delivery momentum across multiple initiatives.
You'll also play a key role in shaping future delivery, coordinating incoming client requests, validating estimates and aligning resources with business priorities. You'll have the opportunity to develop team capability, encourage innovative approaches to delivery challenges and drive continuous improvement. Supported by CGI's collaborative environment, you'll build trusted relationships, empower teams and contribute directly to the success of critical government services.
Key responsibilities:
- Lead & Deliver: Take full accountability for successful project and workstream delivery, ensuring agreed scope, milestones, quality, costs and outcomes are achieved.
Plan & Prioritise: Establish clear delivery plans, objectives and dependencies, balancing multiple concurrent projects and competing business priorities. Manage & Mitigate: Proactively identify risks, issues, blockers and resource constraints, implementing effective recovery actions to maintain delivery commitments. Coordinate & Collaborate: Bring together technical, commercial, supplier and client stakeholders to ensure aligned decisions and successful delivery outcomes. Assess & Estimate: Manage incoming our client’s requests, coordinate impact assessments and validate delivery estimates, resource requirements and commercial responses. Challenge & Improve: Evaluate assumptions, scope and delivery commitments, introducing practical improvements that strengthen delivery performance and predictability. Develop & Empower: Build high-performing delivery teams through recruitment, onboarding, skills development and effective resource allocation. Optimise & Balance: Manage delivery capacity, resource utilisation and workflow to meet existing commitments while responding effectively to new demand. Govern & Communicate: Maintain accurate delivery records, provide clear stakeholder reporting and ensure decisions, risks and dependencies are appropriately managed. Innovate & Evolve: Champion lessons learned, consistent delivery practices and continuous improvement across the account.
Required Qualifications To Be Successful In This Role
To succeed in this role, you'll bring proven experience leading complex technology delivery within demanding, highly governed environments. You'll be an organised, commercially aware and confident delivery professional, capable of managing multiple workstreams, coordinating technical teams and influencing senior stakeholders. You'll combine strong planning and risk management capabilities with a collaborative leadership style, demonstrating the ability to take ownership, solve complex challenges and develop teams that consistently deliver successful outcomes.
Essential skills and experience:
- Proven experience as a Delivery Manager, Senior Project Manager, Programme Manager or equivalent within technology or IT services.