Delivery Manager (TRIAGE Discovery and MVP Delivery)
Added 16 Oct · still live
Likely
Sponsorship likelihood
This employer has issued visas recently
Not disclosed
Salary
Not disclosed by employer
£58,200
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 2131 (94% match) is an eligible occupation, with a going rate of £58,200, and HM Revenue & Customs is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
Your salary route
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
2131 IT project managers Most likely code | £40,700 | £46,600 | £52,400 | £58,200 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend.
Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity!
Delivery Manager (TRIAGE Discovery and MVP Delivery)
About The Role
Enterprise Service Management is looking for an experienced Delivery Manager to lead the delivery of the new TRIAGE solution through a focused discovery, formal solution design and Minimum Viable Product (MVP) phase.
TRIAGE is an AI-enabled enterprise service intelligence capability. It brings together fragmented service data, including incidents, failed changes, risk records and service health measures, to provide a single, evidence-led view of service reliability risk. The aim is to help senior leaders understand which services present the greatest risk, why that risk exists and where intervention will have the greatest value.
Working across a multidisciplinary and cross-organisational team, you will create the delivery environment, governance and momentum needed to move from the existing proof of concept to a secure, supportable and controlled operational MVP. You will be the senior point of escalation for delivery and will work closely with product, service management, architecture, engineering, data, security, governance and business stakeholders.
Why this role is critical
This is a short, high-intensity assignment with a clear outcome: to turn a promising hackathon proof of concept into a usable MVP and generate the evidence needed for a future industrialisation decision. The role must balance pace with proportionate governance, technical assurance, data quality, explainability, human oversight and live-service readiness.
Role context
Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity!
Delivery Manager (TRIAGE Discovery and MVP Delivery)
About The Role
Enterprise Service Management is looking for an experienced Delivery Manager to lead the delivery of the new TRIAGE solution through a focused discovery, formal solution design and Minimum Viable Product (MVP) phase.
TRIAGE is an AI-enabled enterprise service intelligence capability. It brings together fragmented service data, including incidents, failed changes, risk records and service health measures, to provide a single, evidence-led view of service reliability risk. The aim is to help senior leaders understand which services present the greatest risk, why that risk exists and where intervention will have the greatest value.
Working across a multidisciplinary and cross-organisational team, you will create the delivery environment, governance and momentum needed to move from the existing proof of concept to a secure, supportable and controlled operational MVP. You will be the senior point of escalation for delivery and will work closely with product, service management, architecture, engineering, data, security, governance and business stakeholders.
Why this role is critical
This is a short, high-intensity assignment with a clear outcome: to turn a promising hackathon proof of concept into a usable MVP and generate the evidence needed for a future industrialisation decision. The role must balance pace with proportionate governance, technical assurance, data quality, explainability, human oversight and live-service readiness.
Role context
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The assignment will focus on delivery of the currently approved discovery and MVP scope. Wider enterprise rollout, full industrialisation and all potential integrations are outside this phase and will be considered through a subsequent evidence-based decision.
What You Will Deliver
What You Will Deliver
- Lead an integrated delivery plan covering discovery, solution design, MVP build, testing, assurance, controlled deployment and operational evaluation.
- Establish clear delivery outcomes, milestones, decision points, ownership and acceptance criteria, while maintaining a realistic view of team capacity and dependencies.
- Build and maintain a prioritised delivery backlog that translates user needs, technical discovery and assurance requirements into achievable increments.
- Create effective delivery rhythms, reporting and governance, giving sponsors and senior stakeholders clear evidence on progress, confidence, risks, costs and decisions required.
- Actively manage complex risks, issues and dependencies, including data-owner engagement, platform access, AI connectivity, architecture, security, environments, resourcing and service transition.
- Bring technical and non-technical colleagues together, moderate difficult discussions and help the team make timely, evidence-based decisions.
- Ensure discovery outputs are sufficient to support delivery, including an approved MVP design, data onboarding plan, security and compliance assessment, technical risk register, operating model and roadmap.
- Drive MVP delivery through testing and operational readiness into controlled deployment, ensuring outputs are explainable, traceable to evidence and subject to appropriate human oversight.
- Capture user feedback, benefits, costs, lessons and outstanding risks, producing a clear recommendation for onward industrialisation or alternative next steps.
- Proven experience leading the end-to-end delivery of complex, high-risk digital, data or technology products and services, ideally from discovery through MVP or live deployment.
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- Experience delivering AI-enabled, analytics, data integration or decision-support capabilities, including an understanding of explainability, governance and human oversight.
- Experience of service management, operational resilience, service transition or live-service readiness.
- Experience of working with fragmented enterprise data, data owners, data-quality constraints and integration dependencies.
- Experience delivering within government, a large regulated organisation or another environment with formal assurance and security requirements.
- Knowledge of retrieval-augmented generation, large language models, risk-scoring approaches or service reliability data is helpful, but deep technical specialism is not essential.
Indicative outcomes for the assignment
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact your designated recruiter to request accommodation.
- Discovery mobilised, priority use cases agreed and stakeholders actively engaged.
- MVP scope, solution design, architecture, data sources, controls, backlog and acceptance criteria baselined.
- Priority datasets onboarded and an operational MVP developed, tested and deployed into an approved controlled environment.
- Operational ownership, support, monitoring, escalation, rollback and governance arrangements demonstrated.
- Evaluation evidence, costs, benefits, lessons and recommendations captured to inform the next investment decision.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact your designated recruiter to request accommodation.
This description is the source posting as it read when we added it. We are not affiliated with HM Revenue & Customs, so check their own site for the current details.
Where this offer sits in the market
IT project managers (SOC 2131) · UK · ONS ASHE 2025 · basic pay · ~34k in sampleSOC 2131
- Middle half £42,744–73,268
- Median £57,824
- Going rate £58,200
- Threshold £41,700
- New entrant £40,700–52,400
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at HM Revenue & CustomsAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. HM Revenue & Customs holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2131 going rate of £58,200. New-entrant and shortage discounts can lower it.