Field Operations Engineer - South Croydon
Added 13 Sept · still live
Possible
Sponsorship likelihood
This job is eligible only on a shortage list
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 5242 (64% match) is an eligible occupation, with a going rate of £41,700, and Wifinity is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
We pick the code from the advert's text, so it is our best guess, not the employer's. Each code it could be has its own likelihood:
- Possible 5242 (Telecoms and related network installers and repairers) · 64% match
- Possible 2137 (IT network professionals) · 28% match
Your salary route
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
5242 Telecoms and related network installers and repairers Most likely code | £33,400 | £41,700 | £41,700 | £41,700 |
2137 IT network professionals Also possible | £33,400 | £36,500 | £41,100 | £45,600 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
The opportunity:
We are seeking a proactive engineer to be the face of Wifinity for our clients across a patch stretching from South Croydon towards the South Coast, supporting customer sites across the wider South East region, over approximately 50 miles of territory. You will deliver first-class customer support, technical solutions, and commissioning of new or upgraded sites, ensuring installations meet design and company standards. This role provides hands-on exposure to large-scale networks, infrastructure, and the commissioning process, directly supporting customer satisfaction and operational excellence.
About us:
Wifinity was founded in 2007 to solve a problem - our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn't an option.
And that problem isn't exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities.
Conventional home broadband doesn't always work for them.
Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms.
We take the complexity out of connectivity.
Key areas of focus for this position:
We are seeking a proactive engineer to be the face of Wifinity for our clients across a patch stretching from South Croydon towards the South Coast, supporting customer sites across the wider South East region, over approximately 50 miles of territory. You will deliver first-class customer support, technical solutions, and commissioning of new or upgraded sites, ensuring installations meet design and company standards. This role provides hands-on exposure to large-scale networks, infrastructure, and the commissioning process, directly supporting customer satisfaction and operational excellence.
About us:
Wifinity was founded in 2007 to solve a problem - our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn't an option.
And that problem isn't exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities.
Conventional home broadband doesn't always work for them.
Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms.
We take the complexity out of connectivity.
Key areas of focus for this position:
- Troubleshoot network and client device issues onsite, both technical and physical.
- Collaborate with Customer Service, Technical Support, and Installation teams to diagnose, resolve, and activate sites.
- Perform network performance analysis, compile reports, and respond to monitoring alerts.
- Conduct scheduled maintenance and respond to live break-fix faults in the field.
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- Adaptable, self-motivated, and thrive under pressure.
- Excellent communication and customer-facing skills.
- Strong initiative and problem-solving mindset.
- A "finisher" who refuses to leave jobs incomplete, with high standards and expectations.
- Full UK driving license.
- Previous experience in field engineer / field network engineer role.
- Willingness to travel and stay overnight across the UK to meet business needs.
- Be part of On Call Rota
- Strong written, verbal, and ICT skills; able to maintain accurate systems and reports.
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- Be proficient in using netbox to locate site / device information, and identify services being used at a location.
- Experienced with Ruckus, Cambium and Mikrotik
- Be able to configure switches via CLI including but not limited to creating switch stacks, tag VLANs, set PVIDs, and check MAC/LLDP tables.
- Be able to use cnmaestro to assign switches to groups, edit port configs, and check uptime/resource health.
- On the different network controllers be able to create WLAN/AP groups, registration rules, and move APs between zones.
- Proficiency with industry-standard testing tools (Fluke, OTDR, Ekahau, Wi-Fi analysis).
- Experience with fibre splicing, cabling (internal/external), radio link installation, duct rodding, and telephony cabling.
- Have a good understanding of different technologies including 3G/4G/5G. GPON, ADSL/VDSL/PPPoE.
- Sound understanding of Wifinity services being deployed such as Home Networking, Onboarding journey, hotspot.
- Packet capture and analysis (Wireshark, Mikrotik).
- Accessing and troubleshooting via Virtual Machines (Ubuntu, VM).
- Creating Supermicro servers, loading ESXi, installing Mikrotik cloud-hosted router images, and configuring VM settings.
- CCNA-level networking knowledge.
At Wifinity
we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect.
This advert can be available in other formats (upon request) for those who require it, please contact [email protected] for assistance.
This advert can be available in other formats (upon request) for those who require it, please contact [email protected] for assistance.
This description is the source posting as it read when we added it. We are not affiliated with Wifinity, so check their own site for the current details.
Where this offer sits in the market
Telecoms and related network installers and repairers (SOC 5242) · UK · ONS ASHE 2025 · basic pay · ~26k in sampleSOC 5242
- Middle half £32,552–41,912
- Median £35,984
- Going rate £41,700
- Threshold £41,700
- New entrant £33,400–37,530
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at WifinityAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Wifinity holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 5242 going rate of £41,700. New-entrant and shortage discounts can lower it.