Field Service Engineer - Medical Diagnostics - North Region - Liverpool - Scotland
Possible
Sponsorship likelihood
This job is eligible only on a shortage list
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 5223 (80% match) is an eligible occupation, with a going rate of £41,700, and Roche Diagnostics Limited is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
Worth checking: this could also be SOC 5246 (Electrical service and maintenance mechanics and repairers, If work were primarily electrical/electronic servicing rather than electro-mechanical plant maintenance.), which is not on the eligible-occupation list. Ask Roche Diagnostics Limited what the duties actually are.
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
5223 Metal working production and maintenance fitters Most likely code | £33,400 | £41,700 | £41,700 | £41,700 |
5246 Electrical service and maintenance mechanics and repairers Also possible | £33,400 | £41,700 | £41,700 | £41,700 |
3113 Engineering technicians Also possible | £33,400 | £34,000 | £38,300 | £42,500 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Field Service Engineer – Medical Diagnostics
Locations: North Region Liverpool - Scotland
A Healthier Future. It’s What Drives Us.
A healthier future. It’s what drives us to innovate, to continuously advance science, and to ensure everyone has access to the healthcare they need today and for generations to come. Together, we’re creating a world where we all have more time with the people we love.
That’s what makes us Roche.
Roche Diagnostics presents an exceptional opportunity for you to leverage your technical expertise while providing vital, life-saving support to our valued customers. As an integral member of the Central Customer-Centric Field Support Team in the UK, this role offers the possibility of field-based assignments across Birmingham and surrounding areas or focusing on a designated customer base.
The Opportunity: Technical Excellence in the Field
As a Field Service Engineer, your focus is to ensure the seamless operation and maximum uptime of Roche’s innovative Systems/Products, ranging from molecular, tissue and serum work areas, plus pre/post analytics and our digital portfolio. You will utilise a combination of on-site support and remote diagnostic tools to identify and resolve complex electro-mechanical faults efficiently. Additionally, you will perform preventive maintenance and generate insightful reports to enhance operational efficiency across assigned customer sites.
Key Responsibilities
- Deliver Essential Support: Deliver electro-mechanical hardware support, including routine proactive and reactive tasks and technical training.
- Resolve Complex Faults: Perform troubleshooting and fault resolution, conduct preventive maintenance, and generate reports to enhance operational efficiency.
- Customer Training: Provide technical training and guidance to customers, enabling them to excel in the use of Roche diagnostic systems.
- Compliance & Administration: Maintain rigorous administration and regulatory documentation to ensure compliance and efficient service delivery.
- Stakeholder Management: Build productive relationships with peers and key stakeholders to align service and sales objectives seamlessly.
- Service Excellence: Attend internal review meetings to showcase progress, discuss objectives, and ensure service excellence.
Who you are
We are seeking resilient, adaptable, and customer-focused individuals who thrive on solving technical challenges and exceeding expectations. Ideally, you will bring:
- Educational Qualifications: A degree or equivalent qualification in Electrical/Mechanical Engineering is preferred. Candidates with equivalent experience at the HNC/HND level with a proven track record are also encouraged to apply.
- Experience: Extensive experience within the IVD industry, with a history of delivering exceptional technical support.
- Skills: Excellent analytical ability, self-motivation, advanced troubleshooting expertise, and the ability to work effectively under pressure in a collaborative team environment.
- Attributes: Resilience, tenacity, motivation to exceed customer expectations, and the ability to grow and mentor others through training, coaching, and continuous development.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.
This description is the source posting as it read when we added it. We are not affiliated with Roche Diagnostics Limited, so check their own site for the current details.
Where this offer sits in the market
Metal working production and maintenance fitters (SOC 5223) · UK · ONS ASHE 2025 · basic pay · ~228k in sample- Middle half £30,264–46,176
- Median £37,440
- Going rate £41,700
- Threshold £41,700
- New entrant £33,400–37,530
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Browse more sponsored jobs at Roche Diagnostics LimitedAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Roche Diagnostics Limited holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 5223 going rate of £41,700. New-entrant and shortage discounts can lower it.