Global Talent Acquisition Manager

About Our Brand

Neve Jewels Group is a UK-headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands: Diamonds Factory, Austen & Blake, and Sacet.

Established in 2018, Diamonds Factory, Austen & Blake, and Sacet are changing the way people buy jewellery. We create custom-made diamond jewellery to mark life’s milestones. Our designs are made-to-order in our workshop and can be personalised to create something truly individual to the wearer. With almost 70+ retail stores worldwide and an ever-expanding digital presence driven by high demand, we offer crafted, custom jewellery to people throughout the UK and around the globe.

www.neve-jewels-group | Diamonds Factory | Austen and Blake | Sacet

Our Values

• Celebrate the Moment – We honour life’s milestones by creating meaningful, joy-filled jewellery experiences.
• Customer Centric Approach – Every decision starts with our customer, delivering personalised service at every step.
• Earn Trust and Respect – We build trust through honesty, care, and respect in all relationships.
• Experience-Led Innovation – We blend tradition and innovation to enhance every jewellery experience.
• Empathy for People and Planet – We act with compassion, sourcing ethically and operating sustainably.

The Role

As Global Talent Acquisition Manager, you will lead Neve Jewels Group’s global hiring strategy across Retail, Head Office, Workshop, Manufacturing, Fulfilment, and Customer Experience functions across all global regions.

You will be responsible for building scalable, consistent, and high-quality recruitment frameworks that support our rapid global expansion. This is a hands-on leadership role where you will partner with senior leaders across regions while also driving end-to-end recruitment for key strategic and leadership hires.

You will play a critical role in shaping how Neve attracts, engages, and hires talent globally, ensuring every hiring experience reflects our brand, values, and growth ambitions.

Key Responsibilities:

Leading Global Talent Strategy

• Design and deliver a global talent acquisition strategy aligned with business expansion plans across multiple regions.
• Build scalable recruitment frameworks across retail, corporate, manufacturing, and operational functions.
• Partner with global and regional leaders to forecast hiring needs and workforce plans.
• Ensure consistency in hiring standards, processes, and employer branding across all markets.

Driving End-to-End Recruitment Delivery

• Lead recruitment for senior, critical, and hard-to-fill roles across global operations.
• Manage full-cycle recruitment including briefing, sourcing, screening, interviewing, and offer management.
• Ensure a high-quality, consistent candidate experience aligned with Neve’s global brand.
• Support hiring managers in making structured, fair, and data-driven hiring decisions.

Building Global Talent Pipelines

• Develop proactive sourcing strategies for retail, workshop, manufacturing, and corporate talent across global markets.
• Build pipelines for high-growth regions and new market expansion.
• Strengthen sourcing channels including direct hiring, referrals, social media, and talent communities.
• Manage relationships with external recruitment partners and agencies across regions.

Strengthening Employer Branding Globally

• Lead the development of Neve Jewels Group’s employer brand across global markets.
• Ensure job content, candidate communication, and hiring touchpoints reflect a consistent global EVP.
• Partner with People & Marketing teams to deliver recruitment marketing initiatives.

Improving Recruitment Systems & Processes

• Continuously improve global recruitment processes, tools, and systems to enhance efficiency and quality.
• Support optimisation of ATS/HR systems and global recruitment reporting.
• Build dashboards to track key metrics including time-to-hire, quality-of-hire, and offer acceptance rates.
• Ensure compliance with local employment laws and recruitment regulations across all regions.

Partnering with Leaders & Building Capability

• Act as a trusted advisor to global hiring managers and senior leadership teams.
• Coach leaders on structured interviewing, assessment techniques, and hiring best practices.
• Support workforce planning and talent forecasting discussions across regions.
• Provide market insights on talent availability, compensation trends, and hiring challenges.
• nd assurance programmes across all locations.
• Develop and maintain robust policies, procedures and governance frameworks that support legal compliance and operational excellence.
• Monitor legislative developments and emerging risks, ensuring the business remains compliant and future-ready.
• Provide regular reporting, insights and recommendations to senior leadership.

Skills You’ll Bring to The Role:

We are looking for a strategic and hands-on talent leader who thrives in fast-paced, international environments.

• Minimum 6–8 years’ experience in Talent Acquisition, including global or multi-country responsibility.
• Strong experience hiring across retail, manufacturing, workshop, logistics, fulfilment, and corporate functions.
• Proven ability to design and deliver recruitment strategies at scale.
• Experience managing recruitment across multiple regions or international markets.

What Success Looks Like

• A strong and consistent global talent acquisition approach embedded across all regions and functions.
• High-quality hiring outcomes with improved time-to-hire and quality-of-hire for critical roles.
• Strong talent pipelines in place for retail, workshop, manufacturing, fulfilment, and corporate roles across key markets.
• Hiring managers actively engaged and confident in recruitment processes, tools, and decision-making.
• A strengthened employer brand resulting in increased candidate attraction and improved offer acceptance rates.
• Recruitment is seen as a strategic partner enabling business growth, workforce planning, and global expansion.

Why Join Neve Jewels Group?

This is an opportunity to shape and lead the global health, safety and wellbeing agenda within a fast-growing international luxury business.

You will play a key role in protecting our people, supporting our growth ambitions and creating safe, high-performing environments where employees and customers can thrive.

What’s In Store For You?

• Join a fast-growing business where your contributions matter and your ideas are valued
• Work in a supportive, transparent environment that encourages innovation and excellence
• Enjoy flexibility with 3 days a week in our vibrant Hatton Garden office and 2 days working from home
• Flexi hours - start your day between 8am and 10am, then finish between 4pm and 6pm

Diversity & Inclusion

Neve Jewels Group is an equal opportunity employer. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from all backgrounds and experiences and encourage candidates to apply even if they do not meet every requirement listed.