Growth Analytics Manager, Enterprise Strategic
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 3544 is an eligible occupation, but we are only 43% sure that is the right code. Uber London Limited is a licensed sponsor, so if the code fits, the role should qualify. Check the occupation eligibility rules against what the job actually involves.
This could also be SOC 2431 (Management consultants and business analysts) or SOC 3556 (Sales accounts and business development managers). We read the code off the advert, so it is our best guess, not the employer's.
About the role
About the role
This is a new role, creating a new capability for Uber Eats in EMEA.
A single investment vehicle owns a portfolio of QSR and Casual Dining brands operating across multiple EMEA markets. Today, Uber's relationship with that portfolio is managed market by market. This role changes that: it establishes a single, EMEA-wide operational capability that sits above the individual markets and owns the portfolio end to end.
As the Customer Success Manager for EMEA Enterprise Accounts (analytics), you will be a thought leader to bridge the interests of the fund, their brands, and Uber Eats. You'll map to their Analysts and Strategists, be an expert in their trading performance across brands and markets, turn Uber's data into decision-grade insight that helps these brands drive trading decisions, plan market entry and next store location and even which new brands to acquire.
You will work alongside a Customer Success Manager (strategy) who will own strategic direction, internal coordination and external presentation, and will closely partner with them as a thought leader. This role doesn’t just demand strong analytical skills but business acumen and good judgement to know what questions are worth asking, and to relate the insight into action.
This is a build role. You will be designing the playbook as you run it, working in close partnership with Account Managers in each market and with the EMEA Enterprise Director.
What the Candidate Will Do
- Communication
- Work directly with the Fund and Brands, presenting data and insights, able to adjust communication style between commercial and analytical stakeholders
- Present complicated information clearly and succinctly to drive impactful action
- Reporting
- Design and run a standardised EMEA-level QBR for the portfolio.
- Build consistent, comparable reporting by brand and by market, giving HQ a single view of performance across the portfolio.
- Source data across EMEA markets and turn it into clear and actionable insight
- Ask questions others haven’t thought of - look around corners and innovate for all parties
- Set the analytical agenda for the account and direct the work of a dedicated analyst. Become an extension of the Partner’s strategy team, answering questions such as which market to enter next, where to open the next store, which Customer Segment to target and how to optimise menu pricing strategy
- Interpret complex datasets, draw conclusions and convert them into clear, defensible recommendations that HQ and local teams can act on.
- Present those recommendations credibly to brand C-Suite and to investment-fund finance professionals.
- Support information gathering and coordination across account teams throughout EMEA markets
- Win merchant sentiment through elevated, consistent service. Be the partner's advocate inside Uber and Uber's advocate inside the partner.
- Build the commercial case, shape the strategy and supply the analysis and partner insight that underpin the negotiation, working with Legal, Finance and local commercial leadership.
- Define the operating model, cadence and playbook for EMEA Enterprise account management - and make it repeatable for the next portfolio after this one.
Basic Qualifications
- 6+ years' experience in account management, customer success, strategic partnerships, commercial strategy, consulting or a comparable client-facing role.
- Demonstrable experience owning senior, multi-stakeholder relationships, including at C-Suite or equivalent level.
Preferred Qualifications
- Experience in QSR, Casual Dining, restaurant, retail, FMCG or delivery/marketplace businesses.
- Experience working with private equity or investment funds, or with portfolio-level stakeholders, and fluency with the metrics they care about.
- Experience contributing to complex, multi-market commercial negotiations as part of a deal team.
- Experience directing or partnering with analytical resource to produce client-facing insight.
- Comfort operating with ambiguity and defining structure where none exists.
Additional Information
- Based in London, in line with Uber's hybrid working policy.
- Some travel across EMEA markets will be required, though it is expected to be limited
This description is the source posting as it read when we added it. We are not affiliated with Uber London Limited, so check their own site for the current details.
Where this offer sits in the market
Data analysts (SOC 3544) · UK · ONS ASHE 2025 · basic pay · ~80k in sample- Middle half £32,292–48,568
- Median £38,948
- Going rate £41,700
- Threshold £41,700
- New entrant £33,400–37,530
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About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Uber London Limited holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3544 going rate of £41,700. New-entrant and shortage discounts can lower it.