Head of Oracle Service Delivery Management
Added 30 Sept · still live
Not disclosed
Salary
Not disclosed by employer
£55,000
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 2132 is an eligible occupation, but we are only 54% sure that is the right code. Version 1 is a licensed sponsor, so if the code fits, the role should qualify. Check the occupation eligibility rules against what the job actually involves.
Worth checking: this could also be SOC 4143 (Customer service managers), which is not on the eligible-occupation list. Ask Version 1 what the duties actually are.
Your salary route
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
2132 IT managers Most likely code | £38,500 | £44,000 | £49,500 | £55,000 |
1137 Information technology directors Also possible | £60,200 | £68,800 | £77,400 | £86,000 |
4143 Customer service managers Also possible | £33,400 | £41,700 | £41,700 | £41,700 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
Company Description
For over 30 years, Version 1 has been a leading Oracle partner specialising in Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.
Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.
Job Description
Head of Oracle Service Delivery Management
Lead Customer Success, Service Excellence and Growth Across One of the UK's Largest Oracle Managed Services Practices
The Opportunity
We're looking for an experienced service management leader to take ownership of the Service Delivery Management function within our Enterprise Applications ASPIRE Managed Services business.
Leading a team of Service Delivery Managers, you'll shape service strategy, drive customer success, and help some of our most strategic customers maximise the value of their Oracle investments across SaaS, E-Business Suite, JD Edwards and PeopleSoft environments.
This is a highly visible leadership role that combines people leadership, customer engagement, commercial accountability and service innovation.
You'll have the opportunity to influence strategy, strengthen customer relationships, develop high-performing teams and contribute directly to the continued growth of one of Version 1's most successful managed services businesses.
What You'll Be Doing
For over 30 years, Version 1 has been a leading Oracle partner specialising in Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.
Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.
- Top-tier Oracle partner across Database, Platform, ERP, and Managed Services
- 37 UKOUG awards over the last 3 years
- 13 awards - UK Oracle User Group (UKOUG) Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)
- Certified Great Place to Work
- Recognised as a leader in AI & digital transformation consulting with global delivery footprint
Job Description
Head of Oracle Service Delivery Management
Lead Customer Success, Service Excellence and Growth Across One of the UK's Largest Oracle Managed Services Practices
The Opportunity
We're looking for an experienced service management leader to take ownership of the Service Delivery Management function within our Enterprise Applications ASPIRE Managed Services business.
Leading a team of Service Delivery Managers, you'll shape service strategy, drive customer success, and help some of our most strategic customers maximise the value of their Oracle investments across SaaS, E-Business Suite, JD Edwards and PeopleSoft environments.
This is a highly visible leadership role that combines people leadership, customer engagement, commercial accountability and service innovation.
You'll have the opportunity to influence strategy, strengthen customer relationships, develop high-performing teams and contribute directly to the continued growth of one of Version 1's most successful managed services businesses.
What You'll Be Doing
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- Lead and develop a high-performing team of Service Delivery Managers.
- Drive exceptional customer outcomes, retention and satisfaction across a portfolio of strategic accounts.
- Shape and evolve the service management strategy across Enterprise Applications Managed Services.
- Act as a trusted advisor to senior customer stakeholders, building long-term partnerships.
- Own governance, operational performance and service excellence across the practice.
- Drive continual service improvement, automation and innovation initiatives.
- Partner with Sales and Delivery teams to identify growth opportunities and maximise account value.
- Support bids, renewals and service transitions, ensuring scalable and high-quality service delivery.
- Maintain accountability for commercial performance, forecasting accuracy and profitability.
What We're Looking For
You'll be a proven service management leader with experience leading teams within a managed services environment and a track record of delivering outstanding customer outcomes.
You'll Bring
- Strong people leadership and team development experience.
- Excellent stakeholder and customer relationship management skills.
- Commercial awareness with experience managing revenue, forecasting and profitability.
- A passion for service excellence and continuous improvement.
- Experience operating within Enterprise Applications Managed Services environments.
- Knowledge of Oracle SaaS, Oracle E-Business Suite, JD Edwards, PeopleSoft, or similar enterprise application platforms.
- Experience working within structured governance and service management frameworks.
- ITIL certification is desirable.
Why Join Version 1's Oracle Practice?
- Join a global Oracle practice of 700+ specialists, supported by 500+ certified professionals across the Oracle ecosystem.
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Benefits include:
Ashley Billington, Head of Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM)
+447840839370
We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers
Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
- Quarterly performance-related profit share
- Hybrid / Remote working flexibility
- Pension, private healthcare, life assurance cover
- Certified Great Place to Work for 10+ years running
Ashley Billington, Head of Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM)
+447840839370
We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers
Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
This description is the source posting as it read when we added it. We are not affiliated with Version 1, so check their own site for the current details.
Where this offer sits in the market
IT managers (SOC 2132) · UK · ONS ASHE 2025 · basic pay · ~224k in sampleSOC 2132
- Middle half £43,316–71,396
- Median £56,056
- Going rate £55,000
- Threshold £41,700
- New entrant £38,500–49,500
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at Version 1About sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Version 1 holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2132 going rate of £55,000. New-entrant and shortage discounts can lower it.