IP Semiconductor Service Engineer

As an IP Semiconductor Service Engineer, base at Canon Europa’s Technical Service and Training centre in Nottingham you will deliver high-quality on-site support for new equipment installations, maintenance, and optimisation of Canon’s advanced semiconductor Steppers and Scanners. You will work directly with leading chip manufacturers to maximise equipment uptime and performance in fast-paced cleanroom environments. This is a hands-on, technical role with significant travel across the UK and Europe.

Responsibilities

• Perform installations of new semiconductor equipment, including assembly, fine-tuning, qualification, and optimisation to meet customer specifications.
• Deliver full-cycle service support: machine inspections, testing, quality checks, fault diagnosis, repairs, and parts management.
• Provide rapid response troubleshooting to minimise production downtime.
• Offer telephone, email, and on-site technical support to customers.
• Complete detailed technical reports, documentation, and service administration.
• Act as a Canon Brand Ambassador, building strong customer relationships and representing the company professionally.
• Maintain and continuously develop your technical expertise through training and self-study.
• Comply with all health & safety regulations and travel as needed across UK & European customer sites.

Qualifications

• Minimum HNC (or equivalent) in Electronics, Electrical Engineering, Mechatronics, or a related technical discipline.
• Practical experience in electrical/electronic engineering or field service of complex equipment.
• Strong mechanical aptitude and problem-solving skills.
• Excellent interpersonal and communication skills with a flexible, positive attitude.
• Computer literate (Word, Excel, Outlook, and general technical software).
• High standard of written and spoken English and Numeracy skills.
• Willingness and ability to travel extensively across the UK and Europe.
• Valid passport that permits EU travel (e.g. as a EU citizen or as a UK citizen under current post-Brexit business travel rules. )
• Clean driving licence
• Previous experience in lithography or semiconductor equipment is highly advantageous.