IT Asset Manager

The London Ambulance Service (LAS) depends on highly available, reliable, sustainable, cost-effective digital services to support the delivery of urgent and emergency care. To ensure that IT services are available and to support operations the LAS provides a range of IT and digital assets.

The IT Asset Manager is responsible for the effective management of all LAS digital and technology assets across the Trust, including software, mobile devices, vehicle-mounted systems, and supporting infrastructure. This role ensures that frontline and support staff have access to reliable, secure, and well-maintained technology, enabling efficient emergency response and high-quality patient care.

There is a minimum 40% onsite presence required, this is subject to change in line with Trust policy and local requirements.

Main duties of the job

Accountable for the operational delivery of IT Asset Management Services, ensuring IT Asset Management services meet agreed service levels, legislative and regulatory com-pliance requirementsOwn the IT Asset Management Processes

Person specification

Qualifications, Accreditations, Education

Essential

• Educated to degree level with appropriate post-graduate to Masters or equivalent experience
• Information Technology Infrastructure Library (ITIL) Foundation level qualified
• Information Technology Infrastructure Library (ITIL) Managing Professional level qualified or obtain qualification within 6 months

Experience

Essential

• Experience of IT Asset and Inventory management and administration gained in a Digitally mobile organisation
• Experience of managing IT Asset Management services within an ITIL framework including problem, change and release, test and transition, incident, availability, and capacity management

Experience of developing and improving IT Asset Management policy and process

Knowledge and Skills

Essential

• Ability to concentrate when carrying out detailed analysis of information systems over sustained periods, while having to deal with interruptions, emergencies and unpredictable issues.
• Ability to think logically and clearly and be able to make rational decisions in emergency situations, with the ability to respond quickly and accurately to important and contentious operational issues.
• Excellent interpersonal skills with the ability to use tact and diplomacy to promote team working as an essential characteristic within the Digital and Data Directorate

Personal Abilities

Desirable

• Demonstrable awareness and commitment to contributing to the achievement of the Trusts vision, and behaviour consistent with the Trusts values.
• Positive and demonstrable commitment to personal and career development by a continuous record of achievement

About the employer

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:Our care delivering outstanding emergency and urgent care whenever and wherever needed.Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.Our London using our unique pan-London position to contribute to improving the health of the capital.To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.