Money Advice Technical Supervisor/Caseworker
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 2469 is an eligible occupation, but we are only 43% sure that is the right code. Citizens Advice is a licensed sponsor, so if the code fits, the role should qualify. Check the occupation eligibility rules against what the job actually involves.
Worth checking: this could also be SOC 3229 (Welfare and housing associate professionals not elsewhere classified), which is not on the eligible-occupation list. Ask Citizens Advice what the duties actually are.
About the role
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Are you an experienced debt advice specialist ready to step into a leadership role? Do you want to use your technical expertise to support a team making a real difference in South London?
We are seeking a Money Advice Technical Supervisor to lead our dedicated debt and money advice services in Southwark. In this vital role, you will ensure our community receives the highest quality financial guidance while directly shaping the skills of our frontline advising team.
What You Will Do
- Lead Quality Assurance: Conduct file reviews and case audits to maintain compliance with FCA regulations and the Advice Quality Standard (AQS).
- Support the Team: Act as the technical point of escalation, providing daily guidance, coaching, and feedback to advisers and volunteers.
- Manage Complex Cases: Oversee high-level casework, including Debt Relief Orders (DROs), bankruptcy, and severe housing arrears.
- A minimum of 2 years of experience delivering specialist money or debt advice.
- Experience supervising, mentoring, or checking the work of other advisers.
- Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
- Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.
This description is the source posting as it read when we added it. We are not affiliated with Citizens Advice, so check their own site for the current details.
Where this offer sits in the market
Welfare professionals not elsewhere classified (SOC 2469) · UK · ONS ASHE 2025 · basic pay · ~12k in sample- Middle half £32,136–49,192
- Median £43,524
- Going rate £41,700
- Threshold £41,700
- New entrant £33,400–35,700
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at Citizens AdviceAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Citizens Advice holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2469 going rate of £41,700. New-entrant and shortage discounts can lower it.