Office Clerk - INTERNAL
Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
SOC 4211 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely here. Check the occupation eligibility rules and confirm with the employer.
This could also be SOC 4131 (Records clerks and assistants) or SOC 4159 (Other administrative occupations not elsewhere classified). We read the code off the advert, so it is our best guess, not the employer's.
About the role
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD
Working in a highly pressurised environment to provide a professional, efficient and effective administrative service for the Department. Using initiative in sometimes complex situations to ensure that patients are booked in line with local and national Access targets.
Work as part of a team, supporting other team members to deliver the Access targets and a patient focused booking service.
Main duties of the job
- To obtain case notes for the Department on a timely basis from various locations on Glan Clwyd’s site, including the Medical Record’s Department.
- Organise clinic letters and distribute them to relevant GP surgeries
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
Person specification
Qualifications
Essential criteria
- Good standard of general education
- NVQ 2 or equivalent
- Knowledge of WPAS/ Hospital administration systems
Essential criteria
- Experience within an office environment involving customer service
- Knowledge of Data Protection Act
- Awareness of Patient Confidentiality
- Ability to use a variety of computer databases.RADIS, TPATH, PAS and Microsoft office packages
- Previous medical records or hospital based clerical experience
Essential criteria
- Proven communication skills
- Computer Literate
- Able to meet tight deadlines and able to prioritise workload
- Frequent and prolonged use of VDU's
- Frequent and prolonged use of telephones
- Excellent communication and organisational skills, with the ability to demonstrate initiative in response to demands of the workload
Essential Criteria
- Awareness of local/National Waiting List Management Policy and knowledge of Waiting times
- Understanding of the reporting structure in terms of supervision
Essential Criteria
- Ability to work as part of a multi-disciplinary team
- Excellent communication skills (written, verbal and telephone)
- Ability to remain calm when patients are aggressive and abusive
- Ability to overcome language and communication barriers
- Ability to work well in a highly pressurised target driven environment
- Ability to prioritise own work load, self motivated, diplomatic, calm and positive
This description is the source posting as it read when we added it. We are not affiliated with Betsi Cadwaladr University Health Board, so check their own site for the current details.
Where this offer sits in the market
Medical secretaries (SOC 4211) · UK · ONS ASHE 2025 · basic pay · ~28k in sample- Middle half £25,584–29,068
- Median £26,676
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Does this job guarantee visa sponsorship?
Not necessarily. Betsi Cadwaladr University Health Board holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.