Office & Sales Support Specialist
Added 25 Sept · still live
Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
SOC 4151 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely here. Check the occupation eligibility rules and confirm with the employer.
This could also be SOC 4216 (Receptionists) or SOC 4159 (Other administrative occupations not elsewhere classified). We read the code off the advert, so it is our best guess, not the employer's.
About the role
JR0131302
Role Responsibilities
Western Union is looking for an Office & Sales Support Specialist to join our team in London. In this varied position, you'll serve as the operational hub of the office, supporting colleagues, visitors, and our Sales organisation across the UK, Ireland, and Nordics region. You'll combine office administration, facilities coordination, reception, and sales support responsibilities while helping deliver an exceptional experience for employees, customers, and agents. As an Office & Sales Support Specialist, you will:
Role Responsibilities
Western Union is looking for an Office & Sales Support Specialist to join our team in London. In this varied position, you'll serve as the operational hub of the office, supporting colleagues, visitors, and our Sales organisation across the UK, Ireland, and Nordics region. You'll combine office administration, facilities coordination, reception, and sales support responsibilities while helping deliver an exceptional experience for employees, customers, and agents. As an Office & Sales Support Specialist, you will:
- Act as the first point of contact for visitors, clients, vendors, and employees, ensuring a professional and welcoming office environment.
- Manage incoming calls, visitor enquiries, office access, correspondence, mail, courier services, and office supplies.
- Coordinate meeting room bookings, catering arrangements, and workplace facilities requirements.
- Liaise with building management and external service providers to support day-to-day office operations.
- Support workplace health, safety, and office compliance activities.
- Review and validate Sales Enrolment Packages submitted by prospective agents, ensuring documentation is accurate, complete, and compliant.
- Provide administrative and operational support to Sales Executives and the wider Sales organisation.
- Respond to agent administration queries and support agent onboarding and contract administration processes.
- Maintain reports, trackers, records, and documentation to support business operations.
- Coordinate logistics for management meetings, office events, employee engagement activities, and visiting stakeholders.
- Assist with travel arrangements, presentation materials, and meeting documentation.
- Build strong relationships with stakeholders across Sales, Compliance, Operations, Finance, Legal, and other business functions.
- Contribute to process improvement initiatives and support special projects as required.
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Role Requirements
HYBRID – Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
Benefits
Benefits and Other Details
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your UK-specific Benefits Include
- Previous experience in office administration, reception, sales support, customer service, or a similar business support role.
- Strong organisational and time-management skills with the ability to manage multiple priorities.
- Excellent verbal and written communication skills.
- High attention to detail and commitment to delivering accurate work.
- Intermediate proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
- A professional, collaborative, and customer-focused approach.
- Ability to build effective relationships across a wide range of internal and external stakeholders.
- Experience using Salesforce or other CRM systems.
- Experience working within a sales, commercial, payments, financial services, or customer-facing environment.
- Previous facilities, office management, reception, or event coordination experience.
HYBRID – Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
Benefits
Benefits and Other Details
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your UK-specific Benefits Include
- Pension scheme
- Employee assistance programmes
- Learning and development opportunities
We are passionate about honoring our employees' identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#Hybrid
Estimated Job Posting End Date
10-23-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
This description is the source posting as it read when we added it. We are not affiliated with Western Union, so check their own site for the current details.
Where this offer sits in the market
Sales administrators (SOC 4151) · UK · ONS ASHE 2025 · basic pay · ~44k in sampleSOC 4151
- Middle half £25,792–32,864
- Median £29,120
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Does this job guarantee visa sponsorship?
Not necessarily. Western Union holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.