Operational Improvement Manager
Not disclosed
Salary
Not disclosed by employer
£50,200
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 2431 is an eligible occupation, but we are only 35% sure that is the right code. ivolve care & support is a licensed sponsor, so if the code fits, the role should qualify. Check the occupation eligibility rules against what the job actually involves.
This could also be SOC 1172 (Social services managers and directors) or SOC 2482 (Quality assurance and regulatory professionals). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Location: Essex and surrounding area
Salary: Competitive
Hours: 37.5 per week
Reports To: Head of Operational Improvement
Remote working
Purpose of the Role
The Operational Improvement Manager plays a key role in supporting services to achieve and sustain high standards of care and operational performance. Working across multiple services, you will provide practical, hands-on support to managers and teams to strengthen leadership, improve service performance and deliver outstanding outcomes for the people we support.
This is a varied role requiring adaptability, resilience and a collaborative approach with operational and functional colleagues. You will quickly assess the needs of a service and provide targeted support, whether through interim management, leading or supporting improvement programmes and supporting new managers to set them up for success.
Key Duties and Responsibilities
Operational Improvement
- Work alongside operational leaders to improve key performance indicators including quality, compliance, culture, and general service performance.
- Support services experiencing operational challenges by providing practical solutions and hands-on leadership.
- Identify barriers to performance and support managers to implement sustainable solutions.
Leadership Support
- Provide interim management support where operational needs require.
- Coach, mentor and support Registered Managers to develop confidence and leadership capability.
- Provide structured support to newly appointed managers to help them succeed.
- Build positive working relationships that encourage accountability, collaboration and continuous learning.
- Lead by example, promoting professionalism, inclusion and a positive organisational culture.
Collaboration and Communication
- Work collaboratively with operational leaders, central support teams and external professionals.
Experience
Essential
- Experience as a Registered Manager or Deputy Manager within adult social care services supporting people with learning disabilities, autism and/or mental health needs.
- Experience supporting or leading services through inspection or improvement programmes.
- Experience coaching, mentoring and developing colleagues.
Desirable
- Experience working across multiple services or operational areas.
- Experience providing interim management support.
- Experience supporting newly appointed managers.
Knowledge
Essential
- Strong understanding of adult social care legislation, safeguarding, governance and regulatory requirements.
- Sound knowledge of quality assurance, service improvement and performance management.
- Understanding of person-centred care and outcomes-based practice.
Skills
Essential
- Ability to rapidly assess service performance and identify priorities.
- Strong communication and relationship-building skills with the ability to influence and challenge constructively.
- Ability to analyse quality and operational performance information to drive improvement.
- Strong planning and organisational skills, managing competing priorities across multiple services.
- Adaptable and able to work effectively within changing operational environments.
- Confident decision-maker with sound judgement and problem-solving skills.
Personal Attributes
- Passionate about improving outcomes for the people we support.
- Positive, approachable and collaborative.
- Resilient and calm under pressure.
- Demonstrates integrity, professionalism and accountability.
Qualifications
Essential
- Level 5 Diploma in Leadership and Management for Adult Care (or equivalent).
- Full UK driving licence with willingness to travel extensively across services.
Desirable
- Degree or professional qualification in Health and Social Care, Leadership and Management or Quality Improvement.
This description is the source posting as it read when we added it. We are not affiliated with ivolve care & support, so check their own site for the current details.
Where this offer sits in the market
Management consultants and business analysts (SOC 2431) · UK · ONS ASHE 2025 · basic pay · ~251k in sample- Middle half £40,196–71,188
- Median £53,820
- Going rate £50,200
- Threshold £41,700
- New entrant £35,100–45,200
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at ivolve care & supportAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. ivolve care & support holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2431 going rate of £50,200. New-entrant and shortage discounts can lower it.