OT Support Engineer
Possible
Sponsorship likelihood
This job is eligible only on a shortage list
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 3132 (80% match) is an eligible occupation, with a going rate of £41,700, and Ipsen is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
This could also be SOC 2134 (Programmers and software development professionals, Software support engineer index entry; role supports manufacturing software systems). We read the code off the advert, so it is our best guess, not the employer's.
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
3132 IT user support technicians Most likely code | £33,400 | £33,400 | £37,500 | £41,700 |
2134 Programmers and software development professionals Also possible | £38,300 | £43,700 | £49,200 | £54,700 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
With a recent £24 million investment in the site and a further £86.4 million expansion underway, there has never been a more exciting time to join us. If you are passionate about making an impact and want to be part of a team that values growth, innovation, and excellence, then Ipsen could be where you thrive!
Are you passionate about technology and its impact on manufacturing? We're looking for an OT Support Engineer to play a vital role in supporting the systems that keep our site running efficiently and ensure the continuous supply of products to patients.
Working closely with Production, Maintenance, Quality, and Engineering teams, you'll provide technical expertise across manufacturing and laboratory systems, helping to maintain system reliability, drive continuous improvement, and support exciting investment and automation projects across the site.
Key Responsibilities
- Provide technical support for manufacturing and laboratory IT/OT systems to ensure reliability, compliance, and performance.
- Troubleshoot critical issues, perform root cause analysis, and drive effective resolutions.
- Support system lifecycle activities including validation, maintenance, disaster recovery, and obsolescence management.
- Identify and implement improvements to manufacturing and laboratory systems that enhance operational efficiency.
- Partner with vendors and internal stakeholders to deliver high-quality support and project outcomes.
- Prior experience in a similar position
- Good communication skills. Able to keep multiple stakeholders informed
- Regulatory knowledge e.g. GAMP5, FDA 21 CFR11, EU ANNEX 11.
- Ideally experience gained in the pharma industry
If you have experience with industrial IT infrastructure, Windows Server environments, virtualisation, databases, or manufacturing technology systems and are looking to make a real impact within a highly regulated manufacturing environment, we'd love to hear from you. Join us and help shape the future of our manufacturing technology landscape.
This description is the source posting as it read when we added it. We are not affiliated with Ipsen, so check their own site for the current details.
Where this offer sits in the market
IT user support technicians (SOC 3132) · UK · ONS ASHE 2025 · basic pay · ~158k in sample- Middle half £29,172–44,044
- Median £35,360
- Going rate £41,700
- Threshold £41,700
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at IpsenAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Ipsen holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3132 going rate of £41,700. New-entrant and shortage discounts can lower it.