Rates Operations Manager
Not disclosed
Salary
Not disclosed by employer
£44,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 3534 is an eligible occupation, but we are only 22% sure that is the right code. Workspace Group is a licensed sponsor, so if the code fits, the role should qualify. Check the occupation eligibility rules against what the job actually involves.
Worth checking: this could also be SOC 1251 (Property, housing and estate managers), which is not on the eligible-occupation list. Ask Workspace Group what the duties actually are.
About the role
As the Rates Operations Manager, you will take ownership of Workspace's end-to-end business rates function, ensuring the accurate and efficient management of rates liabilities across our property portfolio. You'll oversee the process from occupancy events through to payment, customer allocation, reconciliation and reporting, while maintaining strong controls and ensuring compliance with local authority and VOA requirements.
You will act as the key point of contact for business rates matters, working closely with internal stakeholders across Finance, Leasing, Credit Control and Technology, as well as local authorities and the Valuation Office Agency. You'll provide expert guidance on liability, valuation, reliefs and complex rating issues, ensuring accurate records and timely resolution of queries and escalations.
Alongside the operational management of the function, you will drive continuous improvement by enhancing processes, controls, reporting and systems. You'll oversee budgets, forecasts and performance reporting, manage team capacity and workload, and lead initiatives that improve efficiency, transparency and service delivery across the business rates operation.
What We're Looking For
Essential Skills & Experience
- Previous business rates administration, council billing or rating operations.
- Strong knowledge of rateable values, liability periods, reliefs, refunds, credits and local authority processes.
- Experience managing budgets, forecasts, reporting, payment activity and financial reconciliations.
- Confident interpreting business rates demands, recovery notices, valuation information and council correspondence.
- Advanced Excel skills, including reconciliations, variance analysis and management of large datasets.
- Experience using systems such as Riverlake, CRM platforms, Power BI, SharePoint and document management tools.
- Experience liaising directly with local authorities and the Valuation Office Agency.
- Excellent attention to detail with strong numerical and analytical skills.
- Strong written and verbal communication skills with the ability to explain complex information clearly.
This role requires you to be in the office 4 days a week.
You must be authorised to work in the UK to be considered for this position.
This description is the source posting as it read when we added it. We are not affiliated with Workspace Group, so check their own site for the current details.
Where this offer sits in the market
Financial accounts managers (SOC 3534) · UK · ONS ASHE 2025 · basic pay · ~123k in sample- Middle half £36,556–61,412
- Median £46,124
- Going rate £44,700
- Threshold £41,700
- New entrant £33,400–40,230
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Browse more sponsored jobs at Workspace GroupAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Workspace Group holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3534 going rate of £44,700. New-entrant and shortage discounts can lower it.