Recall Administrator
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
SOC 4211 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely here. Check the occupation eligibility rules and confirm with the employer.
This could also be SOC 4131 (Records clerks and assistants) or SOC 4152 (Data entry administrators). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Job Summary
As a Recall Administrator you will need to be an effective and efficient communicator to be able to undertake and prioritise a variety of administrative duties.
The post holder occupies a particular position of responsibility and trust, as they have access to sensitive patient information. The post holder should have excellent organisational skills and have the ability to work as part of a team and on their own initiative.
This is a part time post for 12 months :16 hours a week
Job description
Job Description
Post Title:
Recall administrator
Location:
All Bromley by Bow Health sites but main office at St Andrews Health Centre
Responsible to:
Practice Manager
Accountable to
Practice Manager
Pay Rate :
£15.67
Hours:
16 hours
Background
Bromley by Bow Health is an innovative group of GP practices based in Tower Hamlets in
East London. We work in close partnership with the Bromley by Bow Centre. We have over
30 years of experience in working with and learning from deprived and diverse communities.
We want to build on this work and develop the conditions for community-based health and
wellbeing focussed on creating healthy, connected, communities together.
Job Purpose
To support the organisation to deliver its Vision, Mission and Values
Job Summary
As a Recall Administrator you will need to be an effective and efficient communicator to be able to undertake and prioritise a variety of administrative duties.
The post holder occupies a particular position of responsibility and trust, as they have access to sensitive patient information. The post holder should have excellent organisational skills and have the ability to work as part of a team and on their own initiative.
Primary Duties and Areas of Responsibility
The main responsibilities of the post-holder will be to:
Support the Recall of patients with chronic diseases.
Safeguarding Admin
Ensure the efficient running of the practice computer system, carrying out searches, audits and recalls as required.
Support maximal achievement of QOF, NIS, Prescribing and IIF DES targets.
Set up and run clinical reports and searches.
Ensure accurate report output.
Interrogate data for audit and data quality purposes.
Proactively identify the need for new clinical recall schedules 2
Work closely with our prescribing team to support medication reviews.
Liaise with necessary teams to add clinics and ensure patients identified and recalled in a timely manner.
Liaise with clinical teams regarding appropriate list searches and queries, generate lists and update within EMIS.
Check accurate coding of patient notes and amend under the direction of the lead clinicians.
Process personal and telephone requests re data queries
Keep computer systems up to date.
Maintain an up-to-date awareness of current policies
Undertake additional duties where appropriate as requested by Line Manager
Undertake on-going personal development through participation in appraisal and supervision.
Flexibility
Provide cover for members of the team during episodes of sickness or annual leave. Be prepared to be flexible, and work at other sites. You should be able to respond flexibly and positively to changes in the requirements of this post. This job description is therefore a guide to the level and range of responsibilities the post holder will be expected to undertake initially, and the duties of the post may be altered from time to time to meet the changing demands.
The post holder will be expected to undertake additional duties as the requirements of the post changes. Be prepared to undertake any additional duties as directed by your line manager or senior managers.
General requirements
Confidentiality:
1. In the course of seeking treatment, patients entrust us with or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
2. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as STRICTLY CONFIDENTIAL.
3. Information relating to patients carers colleagues other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health safety and security as defined in the practice Health & Safety Policy, to include
Person specification
Qualifications
Essential
- GCSE English and Maths Level 4
Experience
Essential
- Previous experience of EMIS clinical system
- Experience working within a healthcare setting
Desirable
- Analysing data and producing searches
About the employer
Background
Bromley by Bow Health Partnership is an innovative group of GP practices based in Tower Hamlets in
East London. We work in close partnership with the Bromley by Bow Centre. We have over
30 years of experience in working with and learning from deprived and diverse communities.
We want to build on this work and develop the conditions for community-based health and
wellbeing focussed on creating healthy, connected, communities together.
This description is the source posting as it read when we added it. We are not affiliated with Bromley by Bow Health Partnership, so check their own site for the current details.
This role appears to be based at this CQC-rated location:
- St Andrews Health Centre
Tower Hamlets
OutstandingRated Jan 2017
Matched from the job description. Source: Care Quality Commission.
Where this offer sits in the market
Medical secretaries (SOC 4211) · UK · ONS ASHE 2025 · basic pay · ~28k in sample- Middle half £25,584–29,068
- Median £26,676
Similar sponsored roles
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Browse more sponsored jobs at Bromley by Bow Health PartnershipAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Bromley by Bow Health Partnership holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.