Reservations, Group, Meetings and Events administrator
Added 7 Oct · still live
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
SOC 6212 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely here. Check the occupation eligibility rules and confirm with the employer.
This could also be SOC 4159 (Other administrative occupations not elsewhere classified) or SOC 4152 (Data entry administrators). We read the code off the advert, so it is our best guess, not the employer's.
About the role
We are looking for an authentic and driven Reservations, Groups, Meetings and Events Administrator (Full-Time) to join us at Kimpton Clocktower Hotel!
Kimpton Clocktower Hotel is a Manchester icon - a bold blend of grand Victorian architecture and playful, contemporary design. We’re a little bit classic, a little bit rebellious and always full of character! From buzzing social spaces to unforgettable dining and events, we create stays that feel vibrant, personal and anything but ordinary.
What will you be doing as a Reservations, Groups, Meetings and Events Administrator? You’ll support our busy Reservations, Groups, Meetings and Events team by managing bookings, enquiries, payments and event details. From handling guest reservations and special requests to corporate events and celebrations, you’ll help maximise revenue and create a smooth experience from enquiry to arrival.
Your role will include…
Kimpton Clocktower Hotel is a Manchester icon - a bold blend of grand Victorian architecture and playful, contemporary design. We’re a little bit classic, a little bit rebellious and always full of character! From buzzing social spaces to unforgettable dining and events, we create stays that feel vibrant, personal and anything but ordinary.
What will you be doing as a Reservations, Groups, Meetings and Events Administrator? You’ll support our busy Reservations, Groups, Meetings and Events team by managing bookings, enquiries, payments and event details. From handling guest reservations and special requests to corporate events and celebrations, you’ll help maximise revenue and create a smooth experience from enquiry to arrival.
Your role will include…
- Managing payments and revenue, including deposits, refunds, credit applications, advance purchase rates, WiQ charges and commission payments.
- Handling contracts, invoices and bookings, ensuring information is accurate and shared with operational teams.
- Supporting meetings and events through rooming lists, daily traces, AV requirements, purchase orders and internal meeting space.
- Coordinating BEOs and reporting, including weekly distribution, enquiry monitoring, 4pm reports and RevMax updates.
- Keeping the office running smoothly with filing, stationery orders and audit compliance checks.
- Completing daily traces daily and support in entering Group rooming lists
- Managing daily reservation tasks including processing advance purchase payments, checking arrivals, allocating rooms, updating payment instructions and rates; and balancing room types.
- Excellent organisation, time management and attention to detail.
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- Financial Perks: Up to £28,558.40 per year, guaranteed hours, free meal on shift, paid holidays, enhanced sick pay, subsidised travel for unsocial hours, plus Wagestream to save, track, and access your pay anytime.
- Career Growth: Training programmes, global progression opportunities and 2 paid volunteering days per year. IHG was recognised as a ‘Best Employer 2025’ UK by Mercer.
- Colleague Perks: Discounts at 6,000+ IHG hotels worldwide, plus friends & family rates. Extra savings through our perks portal on shopping, experiences and more.
- Wellbeing: Generous maternity/paternity pay, 24/7 employee assistance, and access to mental health first-aiders.
- Refer a Friend: Share the opportunity and reap rewards when your friends join!
As a Reservations, Groups, Meetings and Events Administrator you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.
You must meet the legal requirements to work in the UK.
As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business. We provide equal employment opportunities to all applicants and colleagues without regard to race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business. We provide equal employment opportunities to all applicants and colleagues without regard to race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
This description is the source posting as it read when we added it. We are not affiliated with IHG Hotels & Resorts, so check their own site for the current details.
Where this offer sits in the market
Travel agents (SOC 6212) · UK · ONS ASHE 2025 · basic pay · ~15k in sampleSOC 6212
- Middle half £24,492–33,644
- Median £27,924
Similar sponsored roles
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Browse more sponsored jobs at IHG Hotels & ResortsAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. IHG Hotels & Resorts holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.