Revenue Controller

This is an exciting opportunity to join our dynamic Finance department through a period of growth. Listed in The Times ‘Best Law Firms’ & Winner of 'Independant Law firm of the Year' 2026, Fladgate is a leading UK-based law firm focused across the Corporate, Dispute Resolution, Real Estate and Funds, Finance and Regulation practices. The firm has a turnover of approximately £100m with over 400 people, all operating from a single office based in Covent Garden, London.

Reporting to the Revenue Manager, this role work alongside four Revenue Controllers, a Revenue Assistant and a Revenue Supervisor.

Role Responsibilities

• Responsible for a portfolio of partner practice groups, working to reduce “lock‑up” through effective WIP management, timely processing of bills and liaising with clients to ensure prompt payment of invoices.
• Take ownership of client queries, ensuring they are resolved within firm SLA times.
• Build and maintain strong client relationships throughout the revenue cycle to ensure invoices are processed promptly and paid in line with agreed terms.
• Ensure all queries are resolved in a timely manner, without adverse impact on client relationships or cashflow.
• Monitor exposure across the assigned portfolio, ensuring risk is minimised and escalations are actioned in accordance with firm guidelines to continually improve lock‑up days.
• Maintain an accurate client contacts database and up‑to‑date notes on the Aderant collections system, ensuring adherence to the collections policy.
• Manage special rates, maintain registers, produce account reconciliations and issue monthly statements of account.
• Manage a ledger of group clients.
• Work collaboratively across all practice groups, taking ownership of partner debt across multiple ledgers, including the transfer of time and client funds in line with firm policy.
• Prepare files for legal action on non‑paying matters, ensuring all required steps are taken, including discussions with partners and the Revenue Manager, and completion of all necessary documentation.

The ideal candidate will demonstrate

• A proven track record in a revenue role, ideally within the legal sector or another professional services environment.
• Ability to build strong working relationships with partners and internal teams to maximise cashflow.
• A confident and professional telephone manner, with the ability to manage client relationships effectively, particularly where issues arise.
• Confidence dealing with individuals in positions of authority.
• A proactive, forward‑thinking approach, with ownership of ledgers in line with collections policy guidelines.
• Strong planning and organisational skills, with the ability to manage multiple priorities and projects.
• Excellent communication skills, both written and verbal.
• Strong numerical and analytical capability.
• High levels of accuracy and attention to detail.
• Effective time management skills with the ability to multi‑task.
• A calm, confident and resilient approach.
• A professional, positive and ‘can‑do’ attitude.
• Previous experience with Aderant Expert (advantageous but not essential).
• Billing experience (desirable), particularly to support quarter‑end and year‑end processes.
• E‑billing experience (preferred but not essential).
• Strong IT skills, including Excel and Word.