Senior IT Account Executive
Infinity Group UKRoyal Tunbridge Wells, England, United Kingdom
Added 30 Jul · still live
Not disclosed
Salary
Not disclosed by employer
£45,800
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 2422 is an eligible occupation, but we classified this role with low confidence (39% match). If the code is right — and Infinity Group UK is a licensed sponsor — it should qualify, but double-check the occupation eligibility rules against the actual role.
About the role
Remote | Unlimited Holiday | Grow customer value. Strengthen partnerships. Drive revenue.
Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.
With a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Microsoft Partner of the Year for Dynamics Business Central.
We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.
Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.
We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.
Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.
Role Overview:
Our customers invest in technology to solve business problems, improve performance, and support growth.
The challenge is ensuring they continue to see value long after the initial purchase.
As a Senior IT Account Executive, you'll help customers identify opportunities to improve outcomes, adopt new solutions, and maximise their investment in Microsoft technologies and Infinity services. You'll act as a trusted advisor, connecting customer objectives with practical technology solutions while driving retention, growth, and long-term partnerships.
Success in this role comes from understanding customers' challenges, spotting opportunities others miss, and building relationships that create mutual value.
What you'll be doing:
Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.
With a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Microsoft Partner of the Year for Dynamics Business Central.
We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.
Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.
We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.
Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.
Role Overview:
Our customers invest in technology to solve business problems, improve performance, and support growth.
The challenge is ensuring they continue to see value long after the initial purchase.
As a Senior IT Account Executive, you'll help customers identify opportunities to improve outcomes, adopt new solutions, and maximise their investment in Microsoft technologies and Infinity services. You'll act as a trusted advisor, connecting customer objectives with practical technology solutions while driving retention, growth, and long-term partnerships.
Success in this role comes from understanding customers' challenges, spotting opportunities others miss, and building relationships that create mutual value.
What you'll be doing:
Grow Strategic Customer Relationships
- Build trusted relationships with stakeholders across your customer portfolio. Understand their goals, pressures, and priorities, and ensure Infinity remains closely aligned to what matters most to their business.
- Spot opportunities to expand customer value through additional services, solutions, and strategic recommendations. Focus on solving business problems, not simply selling products.
- Ensure customers continue to receive measurable value from their investment in Infinity. Proactively manage risks, strengthen relationships, and support long-term account health.
- Take ownership of proposals, account plans, growth strategies, and customer engagements that help expand partnerships and deliver commercial success.
- Act as the voice of the customer across the business, bringing together sales, delivery, support, and consultancy teams to ensure customers receive a consistent and high-quality experience.
- Use customer insight, account intelligence, and CRM data to identify trends, uncover opportunities, and support informed decision-making.
- A customer has invested in Microsoft technology but isn't getting the business value they expected.
- Key accounts are not growing despite having significant untapped opportunity.
- A customer is considering alternative suppliers and needs compelling reasons to stay.
- Stakeholders have competing priorities and need help aligning technology decisions with business objectives.
- You naturally look for opportunities to create value rather than waiting for customers to ask.
- You enjoy understanding how businesses operate and what drives their success.
- You are commercially minded and comfortable discussing both business challenges and technology solutions.
- You build trust quickly and develop strong relationships at multiple levels within an organisation.
- You remain calm and solutions-focused when dealing with challenges or difficult conversations.
- You ask thoughtful questions, listen carefully, and uncover opportunities others may overlook.
- You balance customer needs with commercial objectives and can make sound decisions with confidence.
- You are organised, proactive, and take ownership of outcomes rather than activities.
Business Impact
- You drive sustainable revenue growth, improve customer retention, and help strengthen Infinity's position as a trusted Microsoft solutions partner.
- You help organisations realise more value from their technology investments, solve business challenges, and make more informed decisions about their future.
- You create stronger alignment between customers and internal teams, helping sales, delivery, support, and consultancy functions work towards shared outcomes that benefit both the customer and the business.
- Ambitious, but not political
- High standards, but pragmatic
- People who care about doing things properly — not just hitting numbers
- Real ownership of how sales evolves
- Freedom to change things that don’t work
- A team open to being challenged and developed
- Direct access to leadership and influence over direction
- Unlimited annual leave
- Private healthcare, life assurance, company shares
- Electric car scheme
- Flexible / remote working (with access to Tunbridge Wells & Paddington)
- Team and company socials, including Illuminate Awards
This description is the source posting as it read when we added it. We are not affiliated with Infinity Group UK, so check their own site for the current details.
Where this offer sits in the market
SOC 2422 · UK · ONS ASHE 2025 · ~203k in sampleP25 £36kP75 £69k
£29kmedian £50kgoing rate £46k£90k
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Does this job guarantee visa sponsorship?
Not necessarily. Infinity Group UK holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2422 going rate of £45,800. New-entrant and shortage discounts can lower it.