Social Welfare Adviser
Not disclosed
Salary
Not disclosed by employer
Ineligible
Going rate
Occupation not currently eligible
This role may not meet Skilled Worker requirements
SOC 7211 is not currently on the eligible-occupation list, so a Skilled Worker visa is unlikely here. Check the occupation eligibility rules and confirm with the employer.
Worth checking: this could also be SOC 2469 (Welfare professionals not elsewhere classified), which is on the eligible-occupation list. Ask Citizens Advice what the duties actually are.
About the role
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Are you an excellent communicator with a passion for helping others?
We have the perfect opportunity ! About the role As a Social Welfare Contact Centre Adviser, you will join one of our teams providing social welfare advice to local residents. You will play a key role in our mission to promote equality and social change.
What you'll be doing
You will handle inquiries primarily through phone contact offering tailored advice on a wide range of social welfare issues including welfare benefits, employment, money advice, community care, energy, and housing. We are seeking someone with experience in advising on complex issues. We will provide you with training so you are able to gain the knowledge you will require to excel in this role.
Your commitment to our charity’s values will be vital in providing the best possible support to our clients.
Suitable candidates will be invited to a meet the team day experiencing first hand what we do! If you have the skills to provide exceptional advice and support through various channels we would love to find out what you would bring to the role.
START DATE: 30th November 2026
HOURS: Full time/Part time will be considered.
Hours worked Monday - Sunday to support 7-day service
This description is the source posting as it read when we added it. We are not affiliated with Citizens Advice, so check their own site for the current details.
Where this offer sits in the market
Call and contact centre occupations (SOC 7211) · UK · ONS ASHE 2025 · basic pay · ~33k in sample- Middle half £24,596–30,836
- Median £27,092
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at Citizens AdviceAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Citizens Advice holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
Skilled Worker roles must clear both the general salary threshold and the occupation-specific going rate. See our occupation eligibility guide for the current figures.