Sustainability Coordinator

Our Head Office department is located in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

As Sustainability & Technical Assistant, you will work directly with the Sustainability Manager and gain hands-on experience across a wide range of sustainability topics, including carbon reduction, circularity, responsible sourcing, waste reduction, nature regeneration, supplier engagement and sustainability reporting.

This is a broad and varied role that offers a unique opportunity to learn how sustainability is embedded within a luxury retail and hospitality business. You will work with colleagues across Buying, Technical, Property, Hospitality, Retail Operations, Marketing and Supply Chain, gaining exposure to both strategic projects and day-to-day operational activities.

Alongside supporting the Sustainability team, you will also provide administrative and data analysis support to the Food Technical and Supplier Assurance teams, helping to identify trends in quality performance, customer complaints and supplier metrics.

We are looking for someone who is naturally curious, highly organised and passionate about making a positive impact through business. You do not need extensive experience, but you should be eager to learn, comfortable working with data and excited by the opportunity to develop a long-term career in sustainability.

This role offers exceptional exposure across the business and provides an excellent foundation for future progression within sustainability and responsible sourcing functions.

What You'll Be Doing

You will support the delivery of key projects and initiatives within our Future Matters programme, including:

• Carbon reduction and Net Zero initiatives
• Circular economy and waste reduction programmes

You will assist in preparing presentations, reports and updates for senior stakeholders and help track progress against sustainability goals and action plans.

Data, Reporting and Analysis

You will:

• Collect, validate and analyse sustainability data from teams across the business
• Maintain sustainability dashboards, trackers and reporting tools
• Support carbon footprint, waste and resource-use data collection
• Produce reports highlighting trends, risks and opportunities
• Assist with supplier and product sustainability assessments
• Support the preparation of annual sustainability reporting submissions

Responsible Sourcing and Supply Chain Support

Working closely with suppliers and internal stakeholders, you will:

• Support responsible sourcing projects across food and non-food categories
• Gather supplier information relating to environmental and ethical standards
• Assist with supplier engagement and due diligence activities
• Help maintain supplier databases and sourcing records
• Support the monitoring of sustainability commitments and improvement plans
• Conduct research into emerging sustainability risks, regulations and best practice

Food Technical & Supplier Assurance Support

Supporting the Food Technical team by:

• Analysing supplier and quality performance data
• Tracking trends in customer complaints
• Producing reports and presentations to support decision-making
• Identifying recurring issues and opportunities for continuous improvement

Project and Team Support

You will play an active role in helping the Sustainability team operate effectively by:

• Coordinating meetings and action trackers
• Supporting project planning and administration
• Preparing presentations and briefing materials
• Supporting stakeholder engagement activities
• Attending supplier meetings, site visits and events where appropriate
• Building strong working relationships across the business

About You

This role would suit a recent graduate or an individual with up to two years' experience looking to build a career in sustainability.

Most importantly, you will bring enthusiasm, curiosity and a willingness to learn.

Skills & Experience

Essential

• Strong interest in sustainability and environmental issues. Understanding of topics such as:

Carbon emissions, Circular economy principles, Waste reduction, Nature restoration, Responsible sourcing & Sustainable supply chains

• Excellent organisational skills and attention to detail
• Comfortable working with data and spreadsheets
• Strong written and verbal communication skills
• Ability to manage multiple tasks and priorities
• Proactive and self-motivated approach
• Strong interpersonal and relationship-building skills
• Experience creating reports and presentations
• Good working knowledge of Microsoft Office, particularly Excel and PowerPoint

Desirable

• Experience through university projects, internships or placement years
• Familiarity with Power BI, Tableau or similar data visualisation tools
• Experience using AI-assisted productivity tools and research platforms

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.