Application Engineer
Not disclosed
Salary
Not disclosed by employer
£41,700
Going rate
Skilled Worker going rate
This role may qualify for a Skilled Worker visa
SOC 3132 is an eligible occupation, but we are only 45% sure that is the right code. QCIC is a licensed sponsor, so if the code fits, the role should qualify. Check the occupation eligibility rules against what the job actually involves.
This could also be SOC 5245 (Security system installers and repairers). We read the code off the advert, so it is our best guess, not the employer's.
About the role
Application Engineer
Location:London, UK
Salary:Competitive
Contract:Permanent
Hours:Full-time
About The Role
The purpose of the Application Engineer is to provide remote operational support to the client’s global, enterprise-level electronic security systems and architecture.
This role forms part of our global engineering team so the successful candidate will be liaising with colleagues from the UK, South Africa, and the US.
This role would suit an individual who has previous experience in both access control and CCTV security systems. The role will offer training where necessary to the successful candidate.
What You Will Do
- Application Engineer of customer head end system – testing / validation of new version releases, version upgrades, patching, change mgmt., hardware configuration updates / changes, reporting and governance
- Helpdesk Support / Telephonic Customer Service experience
- Respond to application related issue (impacting a single site or individual assets on a single site, with limited impact to core business activities)
- Planned routine maintenance of associated Access Control & CCTV applications.
- Day to day operations – maintenance and support – including but not limited to reactive support activities, ticket triage, escalations, etc. as directed
- Day to day operations – testing and validation of changes, repairs and additions to security systems in conjunction with hardware vendor or installation teams as directed
- Day to day monitoring of activities, planned system audits or health checks within a specific site or region including access control, CCTV, and intrusion detection related activities as directed
- Work with and provide security application support to the client’s infrastructure teams related to the servers, networks infrastructure required to run the security applications
- C-Cure & Genetec certification
- Experience with Enterprise Level Electronic Security Systems
- Experience with deploying and/or supporting
- Excellent attention to detail
- Experience with ticketing systems
- Able to assess reported issues and rectify
- Able to work with remote connectivity tools
- Excellent communication skills to peers and clients
- Advanced Knowledge – Ccure9000 Electronic Access Control System (EACS), Victor / VideoEdge Video Surveillance System (VSS) System, Genetec VSS and Genetec EACS
- Any experience with Genetec would be highly beneficial
- Able to provide Microsoft OS support
- Able to perform of Network Diagnostics
- Able to understand SQL and Databases
- Understanding of data protection and GDPR
This description is the source posting as it read when we added it. We are not affiliated with QCIC, so check their own site for the current details.
Where this offer sits in the market
IT user support technicians (SOC 3132) · UK · ONS ASHE 2025 · basic pay · ~158k in sample- Middle half £29,172–44,044
- Median £35,360
- Going rate £41,700
- Threshold £41,700
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at QCICAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. QCIC holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 3132 going rate of £41,700. New-entrant and shortage discounts can lower it.