Customer Technical Lead - Quality & Food Safety
Possible
Sponsorship likelihood
This employer issued few or no visas recently
Not disclosed
Salary
Not disclosed by employer
£48,200
Going rate
Skilled Worker going rate
This role likely qualifies for a Skilled Worker visa
SOC 2482 (98% match) is an eligible occupation, with a going rate of £48,200, and Muntons plc is a licensed sponsor. That is our reading of the rules. Whether they issue a Certificate of Sponsorship is still their call.
New graduate or PhD holder? Pick one of the lower rates.
What each route needs for this job
| Occupation code | New entrant 70% of going rate | STEM PhD 80% of going rate | Relevant PhD 90% of going rate | Standard rate 100% of going rate |
|---|---|---|---|---|
2482 Quality assurance and regulatory professionals Most likely code | £33,800 | £38,600 | £43,400 | £48,200 |
We use the lowest threshold across the plausible codes. Likelihood is Possible at most when the pay clears only a lower rate, or only under a less likely code. How the Home Office picks the code
About the role
Help Shape Compliance, Build Customer Confidence, and Support Product Excellence
Are you passionate about food safety, regulatory compliance, and maintaining the highest technical standards? Do you enjoy working with customers, suppliers, and internal teams to ensure accurate information and exceptional service?
We are looking for a Customer Technical Lead – Quality & Food Safety to join our team and play a key role in supporting our customers, products, and compliance activities across the business.
This is an exciting opportunity for an experienced technical professional who thrives in a food manufacturing environment and enjoys combining technical expertise with strong customer and stakeholder relationships.
What You'll Be Doing
Customer Technical & Regulatory Support
As a key technical contact for customers, you will:
Manage technical enquiries, questionnaires, and information requests, ensuring accurate responses are provided within agreed timescales.
Build strong relationships with customers by providing professional technical support and guidance.
Monitor changes in food legislation, regulatory requirements, and customer standards, assessing their impact on products, ingredients, and business processes.
Prepare and maintain technical documentation including specifications, declarations, certificates, and compliance statements.
Collaborate with colleagues across departments to gather information, communicate regulatory updates, and ensure customer requirements are effectively met.
Track and analyse customer technical requests, identifying trends and opportunities to improve systems, processes, and response times.
Technical Documentation & Supplier Compliance
You'll also play a vital role in maintaining the integrity of our technical information by:
Managing and maintaining accurate, controlled, and up-to-date technical documentation and databases.
Working closely with Procurement to obtain, review, and maintain supplier technical and compliance information.
Following up on outstanding documentation and escalating gaps where appropriate.
Ensuring records and documentation meet customer, regulatory, certification, and audit requirements.
Providing technical information and documentation to support customer, certification, and third-party audits.
Identifying opportunities to enhance document control, information management, and compliance processes across the business.
What We're Looking For
We are keen to hear from candidates who can demonstrate:
A minimum of 5 years' experience within food manufacturing or food processing.
Experience working in a Technical, Quality, Regulatory, or Compliance role, ideally with customer interaction.
A strong understanding of food legislation, regulatory requirements, and customer technical standards.
Practical knowledge of certification schemes such as:
ISO 9001
FSSC 22000
Organic
Halal
Kosher
Feed certifications
Experience managing technical specifications, declarations, and customer information requests.
Experience using SAP and technical database systems.
Excellent organisational skills with strong attention to detail.
The ability to build effective relationships across departments and with external stakeholders.
A proactive approach to problem-solving and continuous improvement.
Why Join Us?
This is a fantastic opportunity to become a key part of a business committed to quality, compliance, and customer excellence. You will work with experienced colleagues, develop your technical expertise, and help ensure our products continue to meet the highest industry and customer standards.
If you're looking for a role where your technical knowledge can make a real impact, we'd love to hear from you.
Apply today and help us deliver compliance, quality, and confidence to our customers.
This description is the source posting as it read when we added it. We are not affiliated with Muntons plc, so check their own site for the current details.
Where this offer sits in the market
Quality assurance and regulatory professionals (SOC 2482) · UK · ONS ASHE 2025 · basic pay · ~137k in sample- Middle half £39,520–66,040
- Median £49,504
- Going rate £48,200
- Threshold £41,700
- New entrant £33,800–43,400
Similar sponsored roles
See all UK visa jobsNo close matches live right now.
Browse more sponsored jobs at Muntons plcAbout sponsorship for this role
Does this job guarantee visa sponsorship?
Not necessarily. Muntons plc holds a sponsor licence, but sponsorship for a specific hire is always the employer's decision. Be upfront in your application that you'll require it.
What salary is needed for this role to be eligible?
The offer must clear both the general threshold and the SOC 2482 going rate of £48,200. New-entrant and shortage discounts can lower it.