Family Engagement Manager (Scale 2)

Transform how families stay connected during one of the most challenging times in their lives. At HMP Stoke Heath, you'll be the bridge that keeps relationships strong when they matter most.

About Pact

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner's children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focuses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

What you'll be doing

Service Delivery: Provide comprehensive services ensuring prisoners, their children, carers, and relatives receive appropriate advice, guidance, learning opportunities, care, and support to maintain positive relationships.

Referral Pathways Development: Develop and implement effective referral pathways for families, prisoners, and professionals to access family support services. Establish connections with other relevant services to ensure seamless integration and support.

Family Support Work: Manage a caseload of family support cases related to prisoners. Conduct detailed assessments to inform and tailor support for the family unit, ensuring personalised and effective interventions.

Advocacy for Families: Advocate for the rights and needs of families dealing with imprisonment. Promote their human rights and ensure their voices are heard and considered at all levels of decision-making and service provision.

About you

To thrive in this role, you should possess:

• Demonstrable ability to coordinate a broad range of services
• Experience and understanding of working with families in a challenging multi-agency environment, preferably involving offenders and/or their families

What we offer

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

If you're passionate about keeping families together and making a real difference when it counts, this is your chance to create lasting change. Apply now.